Reviews of Host Department
Host Department : User ReviewsWeb Host Site: http://www.hostdepartment.com/
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Host Department web hosting plans listed at Best Host Ratings:
- Premium 1000
$4.96 / month, 1000 MB Space, 15.0 GB transfer - Premium Application 1000
$6.63 / month, 1000 MB Space, 15.0 GB transfer - Premium 1500
$6.63 / month, 1500 MB Space, 30.0 GB transfer - Premium Application 1500
$8.29 / month, 1500 MB Space, 30.0 GB transfer - Premium 2500
$12.46 / month, 2400 MB Space, 45.0 GB transfer - Premium Application 2500
$16.63 / month, 2400 MB Space, 45.0 GB transfer - Premium 5000
$20.79 / month, 5000 MB Space, 150.0 GB transfer - Premium Application 5000
$29.13 / month, 5000 MB Space, 150.0 GB transfer
Host Department average Uptime 99.663%
Based on 1535 days of uptime monitoring of 1 web sites hosted with Host Department
Click here for complete reliability report
APLUS.NET Kings of Crap - Puts All the Rest Down for the Count!
posted on Mar 10, 2010 by MacKenzie BrownUser email: Hidden
Web site: http://ufathom.com
Used the services of Host Department for: over 3 years
Date when last hosted by Host Department (as of Mar 10, 2010): Less than 3 months ago
Host Department Web Hosting Plan used: All General Shared Hosting Plans Plans
Customer support rating: 1
Webhost Technical quality rating: 1
Host Department Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
APLUS.NET Kings of Crap - Puts All the Rest Down for the Count!
I simply registered a domain using their domain plus service because of the free URL and e-mail forwarding (Big mistake). After I registered I waited for my registration confirmation e-mail and yes I did receive it 1 hour later. After that I went in and tried to figure out how to setup my URL forwarding and their website was so poorly laid out it took me about 30 minutes to find the form. I filled it in and it said it would take up to 3 hours to process so I waited a day just to be safe. Well a day later,nothing. 2 days later, nothing. Then I decided to e-mail them, no repsonse after a week. I e-mailed them again, no response after a week. This continued for another 13 e-mails with no repsonse. Suddenly one day I get a reply from them, BUT it was to inform me that I couldn't take advantage of the free URL or E-mail forwarding because I did not register for it within 20 minutes of registering the domain! At that point I said forget it, I had already wasted $20 and decided to accept my losses and move on. I found a totally free URL and E-mail forwarding service called MyDomain.com and I reccomend them to everyone now, no banners or ads. YOu know whats really sad after all this? MyDomain.com, the company that wasn't making any money from me responded to my e-mails within 2 hours and were more helpful than the horrible support of Aplus.net. Avoid! Beware!
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The worst hosting provider I know
posted on Jan 20, 2010 by VladUser email: n/a
Web site: http://lexsema.com
Used the services of Host Department for: 1 year - 3 years
Date when last hosted by Host Department (as of Jan 20, 2010): Current customer
Host Department Web Hosting Plan used: Unlimited developer
Customer support rating: 1
Webhost Technical quality rating: 1
Host Department Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
Just a couple days ago my site was down for 10+ hours. Today it is down again. I have submitted a ticket and have no confirmation from Host department by email yet. For this moment my site is down for 3 hours and I have no idea when it will be recovered.
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Avoid Host Department like the plague
posted on Dec 26, 2009 by BobUser email: Hidden
Web site: www.toolestudio.com
Used the services of Host Department for: 3 months - 1 year
Date when last hosted by Host Department (as of Dec 26, 2009): Less than 3 months ago
Host Department Web Hosting Plan used: Unlimited Website
Customer support rating: 1
Webhost Technical quality rating: 1
Host Department Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 2
Host Department is the worst run business in the world. I could write a book about the incompetence and lack of support from these fraudsters. Suffice to say, DO NOT USE THEM.
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A big fraud company!
posted on Nov 17, 2009 by Murtaza ZoaibUser email: Hidden
Web site: www.pakbridge.com
Used the services of Host Department for: 1 year - 3 years
Date when last hosted by Host Department (as of Nov 17, 2009): Current customer
Host Department Web Hosting Plan used: No Limit Windows Shared
Customer support rating: 1
Webhost Technical quality rating: 1
Host Department Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 1
I am customer since 2007, company was good for 1st year but then when i added 40 domains it started giving me troubles of all kinds, my all webs goes down for atleast 20 to 25imes daily, no response from customer care and moreover they have now expired my primary domain which they offered me for FREE for LIFE!! i have lost my several clients and trying to move my all clients to better hosting atleast better then HD it really sucks NO MONEY BACK NO RESPONSE NO SERVICE!
LAST WORDS... ALL REVIEWS CANT BE WRONG! IF YOU ARE PLANNING TO HOST WITH THIS SITE GOOGLE FOR HOST DEPARTMENT SUCKS OR HOST DEPARTMENT REVIEWS AND YOU WILL KNOW WHY PEOPLE HATES IT!
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Worst than the worst
posted on Nov 05, 2009 by DonnaUser email: Hidden
Web site: Hidden
Used the services of Host Department for: 1 year - 3 years
Date when last hosted by Host Department (as of Nov 05, 2009): 1 year - 3 years ago
Host Department Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
Host Department Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I currently have 5 domains parked at host department. Not hosted, I left that a long time ago, but my domains were locked and I could't move them. Now their control panel has been down for a long time. They took my money for renewal and never actually renewed my domain and I lost it. I can't move the remaining domains because they are locked and I can't reach anyone to unlock them. This isn't just bad hosting and server down time, this is a complete loss of my domains. Stay far far away, don't trust them with anything if you value it.
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Host Dept is Crashing and Burning
posted on Nov 04, 2009 by BTUser email: Hidden
Web site: Hidden
Used the services of Host Department for: over 3 years
Date when last hosted by Host Department (as of Nov 04, 2009): Current customer
Host Department Web Hosting Plan used: Basic Plan
Customer support rating: 1
Webhost Technical quality rating: 1
Host Department Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
The last few weeks they have been attacked and they are crashing. They don't answer the phone, don't reply to service tickets, and don't do live chat. Their service is variable and unreliable. I'm looking for another host.
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Fraud
posted on Nov 02, 2009 by JamesUser email: Hidden
Web site: Hidden
Used the services of Host Department for: 1 year - 3 years
Date when last hosted by Host Department (as of Nov 02, 2009): Current customer
Host Department Web Hosting Plan used: NOLIMIT DEVELOPER UNIX
Customer support rating: 1
Webhost Technical quality rating: 1
Host Department Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I have been down two times in the past 2 months which initially appeared to be a defacement. I have customers that I resell this service to, and they are regular customers of mine. The first time, I was able to get in and fix my website. This time, however, FTP is down and there is no end in sight. I have been down for at least a week now, and nobody from Hostdepartment.com seems to want to keep my business any longer.
If you host with this company, or are planning on hosting with this company, do not be fooled by their great pricing unless you do not care to rely on them. I have never seen such shoddy customer service and downtime in a host. The defacements are embarrassing enough, but how do you explain this to your customers, over and over again?
FIND ANOTHER COMPANY, THESE PEOPLE ARE A FRAUD
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Worst of the Crap
posted on Nov 01, 2009 by MeUser email:
Web site: n/a
Used the services of Host Department for: 1 year - 3 years
Date when last hosted by Host Department (as of Nov 01, 2009): Current customer
Host Department Web Hosting Plan used: Reseller
Customer support rating: 2
Webhost Technical quality rating: 1
Host Department Web hosting services Cost/Value rating: 7
Web hosting provider Overall rating: 1
This is the worst service ever being given by a webhost!! I have a reseller account hosting a number of websites under this plan. I often have issues with them with regards to website reliability, hacking issues into my clients sites and so on. However, this month has been the cherry on the cake. Websites, emails, databases, any sort of service has been down. I have companies left without email service in this day and age. Can you immagine?? Shameful! Completely crap. And you know what? They offered us a refund. Yeah my ass - $20 and just for me (as a reseller account). They did not offer me at least $15 per account i have hosted with them.
It's time to open a legal battle with them.
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STAY AWAY!!!
posted on Oct 31, 2009 by HiddenUser email: Hidden
Web site: Hidden
Used the services of Host Department for: 3 months - 1 year
Date when last hosted by Host Department (as of Oct 31, 2009): Current customer
Host Department Web Hosting Plan used: Unlimited Developer
Customer support rating: 1
Webhost Technical quality rating: 1
Host Department Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I have been with Host Department for almost a year. I have their "Unlimited" plan but ever since the beginning, I keep getting emails from them saying I am in violation and have to reduce my bandwidth, file size, or database size. No lately their servers keep going down ALL THE TIME!! Currently none of my sites are functional! At first I thought they were providing a great deal but now I know it is not worth it. I found a www RDOLLC com has a unlimited plan also and have not had any problems with them so far! Stay away from Host Department!!!
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Hostdepartment one month down
posted on Oct 29, 2009 by TatiUser email: Hidden
Web site: http://twitter.com/_Hostdepartment
Used the services of Host Department for: over 3 years
Date when last hosted by Host Department (as of Oct 29, 2009): 1 year - 3 years ago
Host Department Web Hosting Plan used: reseller
Customer support rating: 10
Webhost Technical quality rating: 10
Host Department Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 1
At moment was one month and the service continuous down, up for 2 or 3 ours by day.
The check pings successfuly, but the service dont run.
Its a poor provider, support dont exists.
Do beleave in this company.
Ofers miracles, but miracles dont exists, only bad services.
If the America were really serious country, the owners of hostdepartment should be in jail, because they offer a product and not deliver, this is a crime.
And how nobody does anything they continue to sell, they could not sell new accounts to solve their problems.
I do not know how the tests are made of "uptime", but certainly not show the truth, the "uptime" of hostdepartment currently is almost nothing. Is there a trick on their page that never opened and still not result in timeout. In the e-mails there is no fool, more than half of the day is timeout.
The hostdepartment is a best poor hosting service.
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