Visit my site http://www.youbyte.com for full details on the dealings we have had with this company! I have never in my life heard lies like this from a company I have dealt with. And lies to the BBB and the Dept. of Justice in California!

Has caused my company enormous grief. GISOL / OneStopNet have acted fraudulently. We are now supplying information to the Better Business Bureau and State Attorney's Office regarding the matter.

They coerced me into upgrading and said it was mandatory. I thought for one year, but they billed me for three years. I sent a letter cancelling my account and also a letter to VISA to initiate a chargeback. It was denied because I did not use the button on their site -- which I had not seen. I have filed a complaint with the County of Los Angeles, Dept. of Consumer Affairs and also with the Better Business Bureau. I am out $898.20 and will advise peole to not use this company. I tell people about my experience with this company. They can reach their own conclustins. They say I knew it was for three years, but I did not. They say I did not attempt to reach them to cancel -- then what is a certified return receipt requested letter to that fact?

They "registered my domain for me" using AllInDomains. Despite having my credit card info and permission, they wouldn't renew the domain--waiting of course for me to pay them a big redemption fee OR bigger money yet to purchase my domain from them or lose a year of work on my site.

I let the registration expire. The domain is currently not registered or available, yet it links to all kinds of scams.

Criminal.

I wrote a review back in January and have tried to put the bad experience with Gisol out of my mind since then. I came across this site again and read some of the other reviews. We have a very good case against Gisol because so many of the stories sound like the same con was pulled. We just need a high profile consumer rights attorney to pursue it. I think this could be an important and newsworthy class action lawsuit.

I am a victim of an internet crime perpetrated by Global Internet Solutions (GISOL).

GISOL had been hosting my website for a couple of years. Since availability of the site seemed OK, I never asked for support so I was not aware of any problems until March 25, 2008 when my site suddenly became unavailable.

I contacted GISOL tech support the same day via their website’s support ticket feature and was told that “Your domain is expired its in a redemption period you need to wait till the redemption period gets over …and also you need to e-mail this issue to admin@gisol.com”.

I checked my records and found that GISOL had billed my PayPal account for a pre-authorized annual subscription renewal $71.40 on February 8, 2008. However, GISOL neglected to advise me that they had allowed my site's domain name to expire on the same day.

I also found that my domain was registered to GISOL, not in my name as I was led to believe when I signed up for their service. As a result, GISOL has a lock on my domain name so I cannot simply move my site to another host and GISOL is completely unresponsive to my requests for assistance.

I have sent numerous emails to GISOL admin with no response. I have called all the phone numbers on their website plus others that I found on the web but the numbers are either disconnected, never answered or connect me to an outsourced technical support representative that claims to know nothing. I have generated additional tech support tickets only to receive the same advice to wait for GISOL admin to get back to me.

The BBB gives GISOL an F rating per the following review: “Complaints allege unauthorized credit card charges, dissatisfaction with services, and difficulty implementing cancellation and refund policies. Most complainants are unsatisfied with the company’s response and most complaints go unanswered.”

Most of the complaints against GISOL go far beyond dissatisfaction with their services. In my case GISOL committed fraud by accepting payment to host my website even though they had allowed my domain to expire thereby making their offer an empty promise.

I guess I am lucky as many other GISOL customers (and there are literally hundreds of similar reports on the web) have been defrauded of thousands of dollars via a calculated scheme to extort money from customers with "valuable" domain names to insure that GISOL keeps them current.

Others. (like myself) without a valuable domain name (and protected by PayPal) are simply ripped off and then dispatched with the expectation that we will go away to make room for more lucrative “customers”.

It is depressing to have learned that Global Internet Solutions has been committing such fraud on unwary consumers for several years. While my immediate monetary losses are relatively small, I have spent hours attempting to contact GISOL.

Later, when I finally realized that my attempts were futile and that my domain name was not going to be restored, I was forced to register my site under a different name and move it to a new host which cost me additional time and money.

However, my out of pocket losses pale in comparison to the goodwill losses suffered because my customers can no longer reach me under my old domain name, links on other sites referring to my site are now broken and my former search position has been forfeited.

If you need additional evidence I strongly advise you to simply search the internet for "GISOL". You will be surprised at the number of complaints that this search term reveals and the extent of GISOL's fraudulent conduct.

Jesse Lerma

A complete review of GISOL can be found at: http://mokenman.wordpress.com/

Every time I called GISOL for support, I ended up having to spend more MONEY. In addition to that, I always seemed to talk to the same guy on the phone; I had an upgraded package where I didn't have to talk to anyone from India so I got a guy out in California.

After a horrid experience with them, I finally canceled my service, but they would not give me a refund. The gave me company credit instead. Now get this...When I called them back to make use of my credit...yeah I know, bad idea...they told me I would have to pay over $900 dollars up front and then I would be reimbursed with my credit. Needless to say I told them what they could do with my credit.

GISOL screwed me out of almost $1000 during my time with them. I would not recommend them to anyone, not even my worst enemy.

I've been that upset the way Gisol are trading still, I've set up an anti-gisol website so we can share our experiences, and add to the existing websites out there to spread the word.
www.report-gisol.com
Hope you'll come and post your experiences there too.

Paid for 36 month last year. Got e-mail from them that they are submitted my account to collection agency. 'no-respond' email went to junk mail folder and was able to see just by accident. It's impossible to get in contact with them phone numbers are not listed and they would not respond to emails. Absolutely the worst business experience I have ever had.