I think I may have had less than an hour of down time in 5 years! All server upgrades have been so smooth I never knew they happened. The transfer is fast, and never gets sluggish.

The support is online, friendly, and they answer very promptly (on weekends too). There is a nice online community with lots of help from other "hostees". I feel like I know these people.

They do not offer a lot of disk space for the money but if you don't need it the packages are nicely graduated. All have MySQL. They are not the cheapest but you get what you pay for!