Reviews of EIRCA Internet Solutions
EIRCA Internet Solutions : User ReviewsWeb Host Site: http://www.eirca.net
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EIRCA Internet solutions is a leading provider of web based services and solutions. Now including: Dedicated servers, H-Sphere clusters, CPanel Reseller Hosting, Windows Plesk reseller hosting.
EIRCA Internet Solutions web hosting plans listed at Best Host Ratings:
- CPanel 1 Reseller
$29.95 / month, 2000 MB Space, 20.0 GB transfer
EIRCA Internet Solutions average Uptime 99.636%
Based on 2169 days of uptime monitoring of 1 web sites hosted with EIRCA Internet Solutions
Click here for complete reliability report
Learn from my mistakes - do NOT host with Eirca!
posted on Apr 19, 2010 by Former CustomerUser email: Hidden
Web site: Hidden
Used the services of EIRCA Internet Solutions for: over 3 years
Date when last hosted by EIRCA Internet Solutions (as of Apr 19, 2010): Less than 3 months ago
EIRCA Internet Solutions Web Hosting Plan used: Dedicated Server
Customer support rating: 1
Webhost Technical quality rating: 3
EIRCA Internet Solutions Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 1
To call my hosting experience with Eirca disappointing would be a monumental understatement. Let's take a quick look at the issues:
1. There is absolutely no way to reach customer support. Ever. Period. Help desk tickets are simply ignored, or worse, tickets get closed *manually* without response. ***This includes emergency tickets for things like server outages (which happen a little too frequently)***. Their phone lines are all disconnected, and I've not once seen Live Chat operational in at least the past year. Finally, their management@ email address recently started bouncing back (though before then, it was rare emails were acknowledged anyway).
2. I paid for server upgrades I never received. I wish I could say this was an isolated case, but I've done a little research, and it appears I'm far from the only one who experienced this problem. I finally ate the losses just so I could be rid of them and move on. The amounts (less than $1,000 CAD) are not worth pursuing legally, but I wonder how many more people received similar treatment. I bought RAM, I expected to receive RAM, I never received it, and now I'm treating it as a loss, in a manner similar to how retail stores account for employee theft.
3. The servers I had were poorly administered. Of course I had no idea this was the case until I moved elsewhere and found I didn't need the extra RAM I thought I was going to receive for performance reasons, because of greater issue was how my servers were set up and managed in the first place! The difference between loads, CPU performance, speed and reliability is night and day, and I'm actually using slightly lesser builds!
I'm not inclined to share any names, because I still have a few clients being served by Eirca, and I fully expect by publicizing my experience my clients may experience retaliation. Should you choose to make the horrible mistake of hosting with this "company," I urge you to heed my words well, and to remember them when the same thing happens to you, as it has happened to so many others.
Avoid Eirca at all costs!
Webhost can reply to this review here
No problems
posted on Jul 19, 2007 by YvetteUser email: Hidden
Web site: Hidden
Used the services of EIRCA Internet Solutions for: 1 year - 3 years
Date when last hosted by EIRCA Internet Solutions (as of Jul 19, 2007): Current customer
EIRCA Internet Solutions Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
EIRCA Internet Solutions Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
A great provider. quick reliable and freindly. The only downside is the cost, which is a little higher than the norm but seemingly worth it.
Webhost can reply to this review here
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