Buyer beware!!! This company's biggest liability is its technical support - or lack thereof. When I submitted support tickets in English, I would receive obvious "canned" replies that were written so poorly that they were difficult to read. Sentence structure was as if translated to English from another language. If I resubmitted the question, I'd receive the same message again. There was no telephone support available when I hosted there in 2005. I canceled my account mid year and took the loss, just to be rid of them. Other than that, their Control Panel was easy to use; up time seemed adequate.