It is the worst! They moved my web site with out notifying me. Then they forgot to put my static IP Address I pay them for on the new server. After I notified them of the mistake, they took a week to put one on the Support people stated they had to order one. I already had an IP address what happened to that one??? I work for a major ISP, I know how IP addresses work they did not have to order one. So they lied all they had to do was to put a secondary IP address on that server and have apache point it to the domain. But if you want anything but the standard package this company is not for you.