i had ehostpros and i had no problems with them until i added an ecommerce domain earlier this year. i changed my mind 2 weeks later and canceled. it took them weeks to cancel my account. i still have no refund and now i post to the forums for billing support and they delete my posts. i cancelled all my domains with them and i am so sorry i ever did business with them. i realized i am probably out the sixty something dollars that they charged me but i am gonna play their little post deletion game everyday until i get tired of it. AVOID THIS COMPANY AT ALL COSTS