Reviews of eHostPros.com
eHostPros.com : User ReviewsWeb Host Site: http://www.ehostpros.com/
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eHostPros.com web hosting plans listed at Best Host Ratings:
- Starter
$2.99 / month, 100 MB Space, 5.0 GB transfer - Silver
$4.54 / month, 200 MB Space, 10.0 GB transfer - Gold
$8.21 / month, 400 MB Space, 15.0 GB transfer - Platinium
$13.70 / month, 800 MB Space, 25.0 GB transfer - R1000-10
$15.95 / month, 1000 MB Space, 10.0 GB transfer - R1000-25
$25.95 / month, 1000 MB Space, 25.0 GB transfer - R2000-30
$35.95 / month, 2000 MB Space, 30.0 GB transfer - R2500-35
$45.95 / month, 2500 MB Space, 35.0 GB transfer - R3500-45
$65.95 / month, 3500 MB Space, 45.0 GB transfer - R4000-65
$75.95 / month, 4000 MB Space, 65.0 GB transfer
eHostPros.com average Uptime 99.806%
Based on 2336 days of uptime monitoring of 1 web sites hosted with eHostPros.com
Click here for complete reliability report
Ehostpros bites the big one
posted on Jan 17, 2006 by JohnUser email:
Web site: www.pxn-os.com
Used the services of eHostPros.com for: 3 months - 1 year
Date when last hosted by eHostPros.com (as of Jan 17, 2006): Less than 3 months ago
eHostPros.com Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
eHostPros.com Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
EhostPros (www.ehostpros.com) is one of the worst hosting companies I have ever come across. Their lack of support, ability to configure their servers, and the fact I cancelled my account two months ago and have not received a refund, has led me to this conclusion.
I hadnât purchased a hosting account since 1999, and due to the new technologies that have emerged I was a bit clueless on what hosting company and services I should seek. I found EhostPros using a search engine, and the page seemed great for someone who was in my position. I ordered an account and it was setup in around 48 hours and went from there.
At first I was tweaking my coding skills and didnât use any advanced functions like mySQL, PHP or CGI, but when it came time to implement such features and use them, I was at a loss due to restrictions placed on the accounts. I soon found out that most of the configuration settings, except a few you can use via the CPANEL must be set by a service professional. So I contacted them using their online chat service to request the features be implemented.
The person who answered the chat referred me to their support@ehostpros.com email address. I received an automatic response and then had to wait a few days for them to respond, telling me they need to contact their administrator to setup such things. I waited and they were eventually setup.
When these features were setup they used really old versions of the programs so my newer scripts wouldnât work. I had purchased vbulletin and then contacted them using the online support. Again I was referred to the email address, and then again told that I had to wait for the administrator to fix the problems.
Once I had vbulletin up and running I would experience server side problems almost twice a month, resulting in down time due to someone on their side messing up the configuration. During this time I never received a solution using their online chat, was always forwarded to the email account, and half of the time had to wait days for their administrator to fix these issues.
During the entire duration of my web page being online they had to reset the entire account four times, and each time leaving me to reset file permissions, and reconfigure a countless number of other configuration settings that were wiped out. This only added to the downtime of my network of web pages.
Needless to say I got tired of the lack of professional support and sought out another host. When I found one, I cancelled my account with Ehostpros and was told I would receive a refund for my unused months within 24-48 hours. After this time passed I questioned them about it and was told that their page stated it would take up to a maximum of 14 days.
After 14 days passed I asked where my payment was and they said it takes 14 business days. This is not what their refund page said, but to my surprise a few hours later it was changed. At this point in time I found this a bit odd, but decided to wait the four more days for the refund.
Once this time frame had passed I asked again where my money was. I was given the run around and have been getting the same old excuses for over two months now. It is now nearing Christmas time, and due to my disability status I cannot work and was planning to use the refunded money to buy what little I could for my family.
I have now sought out the help of free legal counsel, and I am hoping the bankâs who's debit card I used can get the money back for me sometime before Christmas.
If youâre shopping around for a hosting company I would stay away from Ehostpros, as unlike their name they are one of the most unprofessional companies I have ever dealt with, and their lack of refunding my account clearly shows they do not give a damn.
For reference, their administrators email is anand@rsanetworks.net. They do not give any contact information other then a P.O. BOX address and a fax number.
Webhost can reply to this review here
Terrible resellers - avoid them
posted on Mar 18, 2005 by AnonymousUser email: n/a
Web site: n/a
Used the services of eHostPros.com for: 1 year - 3 years
Date when last hosted by eHostPros.com (as of Mar 18, 2005): Less than 3 months ago
eHostPros.com Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
eHostPros.com Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
Whatever you do, don't get a domain reseller account with these guys.
They dodge their support tickets and do not pay what is owed to you.
If you don't mind getting ripped off, then this is the company for you.
At one time they were ok... now they are just criminals.
Webhost can reply to this review here
Happy customer
posted on Jun 05, 2004 by AmarUser email: n/a
Web site: www.decep.com
Used the services of eHostPros.com for: 1 year - 3 years
Date when last hosted by eHostPros.com (as of Jun 05, 2004): Current customer
eHostPros.com Web Hosting Plan used: n/a
Customer support rating: 10
Webhost Technical quality rating: 8
eHostPros.com Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I have been them for ove 1.5 years now and I have to say they know there business, I havent had the need to contact the support dept for over a year, coz there was no downtime!
I am a happy customer!
Webhost can reply to this review here
I am very satisifed with them
posted on Jan 28, 2004 by KevinUser email: n/a
Web site: n/a
Used the services of eHostPros.com for: N/A
Date when last hosted by eHostPros.com (as of Jan 28, 2004): N/A
eHostPros.com Web Hosting Plan used: n/a
Customer support rating: 9
Webhost Technical quality rating: 10
eHostPros.com Web hosting services Cost/Value rating: 9
Web hosting provider Overall rating: 9
We have one of our sites hosted with them and they are good and there servers are fast as mentioned, but the only flaw that I found with them is that they run PHP in safe mode (they said that they do so for security reasons) which I have to agree.
The ability to host multiple domains is a great, Overall I am very satisifed with them.
Webhost can reply to this review here
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