Spent lots of time working with them to bring up my site for the last few months, and here's how it is now:
- No way to add sub-domain.
- They advertised unlimited database, but I had to call them to add database cuz I have.. more than 5!
- No IMAP for email. And when I emailed customer support & asked "Is there any way to let the email users change their own password without having the admin do that in the admin cp?", their response: "login to admin cp and change it"!?!! and the support ticket status changed to "CLOSED"!
- Now that I got my databases, but every once in awhile, they just screw the servers up and all the pages with db are down for a few days, no notice, no way to find out when it's back up. Customer supports keep saying: will be in couple hours. And worse, one time all my databases just screwed up! lucky I got the backups!