Started good but failed at the first hurdle

I hosted with Doreo for a while and made good use of their service. However, things turned sour as soon as a challenging situation came along. One of my sites was compromised (possibly via a Wordpress plugin) which resulted in Doreo support sending me a harsh email warning me to fix it or they would delete all my sites permanently.

Needless to say I was shocked. Fair enough my sites had been compromised and I would do everything I could to sort it out, but they were not willing to help me find out the cause (i.e. which site, how they got in etc.) and I did what I could. They ignored my request for logs etc.

This was expected, as many of my support requests were ignored.

A couple of months later the same thing happened, except they gave me 48 hours to move my sites away. I was on holiday at the time, but they simply didn't compromise and left me with a lot of hassle.

Reading between the lines - I used Doreos hosting with popular sites and they resented this. Basically they didn't want to host my sites because I was using the hosting to the limits they had given me. They would much rather host sites that get 5 hits a day and don't ask any support questions.

In summary - avoid Doreo, there are plenty of other hosts around who will actually work with you. Not against you.