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Reviews of Catalog.com

Catalog.com : User Reviews
Web Host Site: http://www.catalog.com/
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Average Rating of Catalog.com


Overall rating

3.98/10

Customer support

3.80/10

Technical quality/Reliability

3.80/10

Cost/Value

4.20/10


Based on 17 user reviews and votes

Catalog.com average Uptime 99.946%

View Details Based on 2233 days of uptime monitoring of 1 web sites hosted with Catalog.com
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Super Host

posted on Sep 03, 2004 by guthriejohn

User email: n/a

Web site: n/a

Used the services of Catalog.com for: N/A

Date when last hosted by Catalog.com (as of Sep 03, 2004): N/A

Catalog.com Web Hosting Plan used: n/a

Customer support rating: 10

Webhost Technical quality rating: 10

Catalog.com Web hosting services Cost/Value rating: 10

Web hosting provider Overall rating: 10

These guys are great, they upgraded my hosting at no charge because of a mistake I made on the signup form. Fantastic.


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User Comments(0)

Completely Unacceptable

posted on Aug 20, 2003 by Anonymous

User email: n/a

Web site: Submitted but not made public

Used the services of Catalog.com for: 1 year - 3 years

Date when last hosted by Catalog.com (as of Aug 20, 2003): N/A

Catalog.com Web Hosting Plan used: Private

Customer support rating: 1

Webhost Technical quality rating: 2

Catalog.com Web hosting services Cost/Value rating: 1

Web hosting provider Overall rating: 1

At first, catalog was fine. However, they eventually began automatically renewing my membership and charging my credit card without my permission! I attempted many times to cancel this service and have received no real live response. Recently I received the same e-mail saying that I am set up for automatic renewal in the middle of next month and there seems to be nothing I can do about this. How can this website commandeer your credit card and provide no means of opting out. This is outrageous.


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User Comments(0)

It's not FREE, no Live Support!!!

posted on Aug 20, 2003 by Matt Royalty

User email: n/a

Web site: N/A

Used the services of Catalog.com for: over 3 years

Date when last hosted by Catalog.com (as of Aug 20, 2003): Current customer

Catalog.com Web Hosting Plan used: Free

Customer support rating: 1

Webhost Technical quality rating: 1

Catalog.com Web hosting services Cost/Value rating: 1

Web hosting provider Overall rating: 2

I was with Catalog for about 4 years and now they don't have any live support, which in the past was worth the extra money to have. Now I'm switching to a new company that give 200MB of space, 4GB of transfer, Free Scripts, and tons of extras all for under $35/yr.


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User Comments(0)

pay to restore site

posted on Aug 12, 2003 by Anonymous

User email: n/a

Web site: N/A

Used the services of Catalog.com for: 1 year - 3 years

Date when last hosted by Catalog.com (as of Aug 12, 2003): Current customer

Catalog.com Web Hosting Plan used: N/A

Customer support rating: 1

Webhost Technical quality rating: 3

Catalog.com Web hosting services Cost/Value rating: 5

Web hosting provider Overall rating: 2

Changed domain registration from catalog to another company. Hosting was to stay at catalog. They removed my site and then wanted $35 to restore my site. No response for days from support dept, email for business has been down, as well as site for days.


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User Comments(0)

Not recommended

posted on Aug 08, 2003 by Kris Borer

User email: n/a

Web site: www.failedactorsclub.org

Used the services of Catalog.com for: 1 year - 3 years

Date when last hosted by Catalog.com (as of Aug 08, 2003): Current customer

Catalog.com Web Hosting Plan used: the "free" webhosting plan

Customer support rating: 6

Webhost Technical quality rating: 3

Catalog.com Web hosting services Cost/Value rating: 4

Web hosting provider Overall rating: 3

I don't recommend this service if you're looking to host a small, or low traffic site, which is what I had. I've had occasional problems with my site going down, the worst was for over a week. Also, their site isn't very helpful, though their customer service is good enough. My main complaint was that they advertised "free web hosting forever" and then proceeded to add an additional $20 yearly fee a few months after I signed up. Pay a little more for a decent webhosting service, seriously. The reason I'm on this site is to find a place to transfer to (after the two years I paid for up front runs out)


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User Comments(0)

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