I just signed up with this company last week and already I'm having the same issues that I had with the free Netscape service. My website has been down for almost two days now. I've emailed tech support numerous times... no response. I called yesterday. Tech said problem should be fixed by evening. It wasn't. Still isn't fixed next day. Tried to call again today. Recorded message said to email...that it would be over 30 minutes before tech could help. Info on website indicates all servers are up and service is normal. It isn't. Can't even access login to upload files. Dead in the water and comtemplating taking them up on 30 day money back guarantee. Very disappointed with this company so far.