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StoneWalled!
posted on Jun 10, 2008 byUser email: n/a
Web site: Submitted but not made public
Used the services of Burton Hosting for: over 3 years
Date when last hosted by Burton Hosting (as of Jun 10, 2008): Less than 3 months ago
Burton Hosting Web Hosting Plan used:
Customer support rating: 1
Webhost Technical quality rating: 7
Burton Hosting Web hosting services Cost/Value rating: 9
Web hosting provider Overall rating: 1
A number of us who used to be very happy with Burton Hosting have had the horrific experience of being totally stonewalled for the last year or so. Their phones are disconnected, they don't respond at all to tickets or E-mails sent to their support address OR to individuals. Yet the sites are up.
We finally gave up and moved our six domains elsewhere. But we have friends who are still hosted there, and who have had no more luck than we did getting any kind of response.