I previously had hosted my website on my own computer (thanks to a campus internet connection and a static IP). However, I had to move and find a reliable host for our role-playing site. Our unique problem was that the software we used and the method of storytelling led to large amounts of data, meaning that we'd need some significant space. Burton Hosting's been a god-send. The PersonalPro hosting solution was a good package for our site (even if it may be a little more expensive than other options). After a few self-made headaches with transfers and the such, our site has been running smoothly for a bit over a month now. Despite my occasionally silly requests for help, they were helpful (if maybe a little terse at times). Uptime has been of little concern on our shared server, and if there is a problem, their forums are often up-to-date and informative. Since this is my first hosting service, I now have some high expectations of others, should Burton ever fail. But given their responsiveness and responsibility, I wouldn't bet on that happening any time soon.