Reviews of BurstNet Technologies
BurstNet Technologies : User ReviewsWeb Host Site: http://www.burst.net/
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BurstNet Technologies web hosting plans listed at Best Host Ratings:
- VIRTUAL LINUX #1
$4.95 / month, 25 MB Space, 5.0 GB transfer - VIRTUAL LINUX #2
$7.95 / month, 50 MB Space, 10.0 GB transfer - VIRTUAL WINDOWS #1
$9.95 / month, 25 MB Space, 5.0 GB transfer - VIRTUAL LINUX #3
$12.95 / month, 100 MB Space, 20.0 GB transfer - VIRTUAL WINDOWS #2
$14.95 / month, 50 MB Space, 10.0 GB transfer - VIRTUAL WINDOWS #3
$19.95 / month, 100 MB Space, 20.0 GB transfer - VIRTUAL LINUX #4
$24.95 / month, 500 MB Space, 50.0 GB transfer - VIRTUAL WINDOWS #4
$29.95 / month, 500 MB Space, 50.0 GB transfer - VIRTUAL LINUX #5
$39.95 / month, 1000 MB Space, 100.0 GB transfer - VIRTUAL WINDOWS #5
$39.95 / month, 1000 MB Space, 100.0 GB transfer - VIRTUAL LINUX #6
$79.95 / month, 5000 MB Space, 300.0 GB transfer - VIRTUAL WINDOWS #6
$79.95 / month, 5000 MB Space, 300.0 GB transfer
BurstNet Technologies average Uptime 99.777%
Based on 2233 days of uptime monitoring of 1 web sites hosted with BurstNet Technologies
Click here for complete reliability report
World's most crap hosting service i have ever seen in my entire life.
posted on Sep 16, 2010 by HiddenUser email: Hidden
Web site: Hidden
Used the services of BurstNet Technologies for: less than a month
Date when last hosted by BurstNet Technologies (as of Sep 16, 2010): N/A
BurstNet Technologies Web Hosting Plan used: Dedicated Server
Customer support rating: 1
Webhost Technical quality rating: 1
BurstNet Technologies Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
This company is one of the worst company i have ever seen. I experienced two time HDD failure and my business traffic and everything was ruined. they are having a shit support team who will never reply you on time.
They will suck your money.
Never get attracted with the slow less price of this company this company is totally crap. Believe me or you will destroy your business and existing reputation of your website.
Now i am with Hostgator. which really rocks.
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Avoid burst.net
posted on May 13, 2010 by ben oggUser email: Hidden
Web site: www.browserpg.com
Used the services of BurstNet Technologies for: 3 months - 1 year
Date when last hosted by BurstNet Technologies (as of May 13, 2010): Less than 3 months ago
BurstNet Technologies Web Hosting Plan used: vps 1gb
Customer support rating: 1
Webhost Technical quality rating: 1
BurstNet Technologies Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
The price attracted me - but you get what you pay for. I had the VPS plan, and it ran fair for what it was - with the usual issues that a company who does not know what they are doing has (security stuff) - yesterday, i get an email telling me that there was "abuse" having to do with my server an that it has been over 24 hours. They suspended th account, which i understand - if it is spewing spam then unplug it, but when I told them I was sorry but I did not get the 1st email, they told me to bad, played the TOS card, and refused to even let me get any data off the server. They also wanted a $50 fee for this mystery abuse, which according to the headers, has nothing to do with any domain or email i have ever owned or even heard of.
Their support is abysmal at best. I have NEVER got anyone on the phone, and as far as tickets, they answer them with such a bad attitude it is not even worth using it.
Of course they refuse to give me a refund AND they refuse to let me use the server so that is some free money for them I guess. Letting a person retrieve data from a suspended server would be nice, but when you sign up with a sub standard company, I guess you have to expect these things.
The bottom line - AVOID burst.net - Spend the extra money and get a gator VPS or a dedicated from the planet or a GOOD company.
Price - it was $22 a month, VPS 1gb ram, 1.2Ghz (I think)
Uptime - fair. I had some issues because the server was provisioned with lax security and had problems with stability, but I was able to fix that myself.
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Shit company
posted on May 10, 2010 by RobertUser email: Hidden
Web site: Hidden
Used the services of BurstNet Technologies for: 1 month - 3 months
Date when last hosted by BurstNet Technologies (as of May 10, 2010): Less than 3 months ago
BurstNet Technologies Web Hosting Plan used: Dedicated server
Customer support rating: 10
Webhost Technical quality rating: 10
BurstNet Technologies Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 1
i have been with them for 2 months now, and they have completely damaged my business and my time.
bad network,
rude customer support,
stupid reps
shit servers
stay a way from this shit company
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Burst.net
posted on Dec 12, 2009 by MichaelUser email:
Web site: www.akwa.com
Used the services of BurstNet Technologies for: 1 month - 3 months
Date when last hosted by BurstNet Technologies (as of Dec 12, 2009): Less than 3 months ago
BurstNet Technologies Web Hosting Plan used: Dedicated Server
Customer support rating: 1
Webhost Technical quality rating: 1
BurstNet Technologies Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I was Burst.net customer for 3 months, my server was down everyday, their support is very slow and not friendly.
I paid for 1 month for my server. but i was trying to go with another company, since their services SUCKS, but they charged me for next month in the mid of month, i was even surprised, all the company charge the client in the end of 30 day (maybe 5 day before the expire date) but they charged me in the 15st day. i told them that i don't want to stay with them, but they said that they renew the servers automatically and they can't refund me.
I sent them the cancellation request via email, but Again they charged me for 3st month lol
when i asked them, they told me that i must cancel via their website form, not via email lol
they are a theft.
Stay a way from burst.net and don't trust them, they will suck your money as well as your energy.
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DISASTER! STAY AWAY FROM BURSTNET!
posted on Sep 01, 2009 by Jason JensenUser email: Hidden
Web site: www.digitalomaha.net
Used the services of BurstNet Technologies for: 1 year - 3 years
Date when last hosted by BurstNet Technologies (as of Sep 01, 2009): 1 year - 3 years ago
BurstNet Technologies Web Hosting Plan used: Dedicated Server
Customer support rating: 1
Webhost Technical quality rating: 1
BurstNet Technologies Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 1
First, I was a long term customer that paid Nocster over $2000 until they had network issues in 2005. My server went down for days and so I moved to EV1Servers. Also, I am trying to buy a house to this is particularly annoying.
After I left in 2005, I came back, or at least tried to, in 2007. This turned out to be the worst mistake I have ever made with hosting. I signed up for their Virtuozzo server for like $250 per month. So after 3 weeks and numerous trouble tickets it still did not work properly. I then asked for the money back from the server and the next month that they had already billed. They refused even though their policy CLEARLY states in section 4.2 called "Acceptance of BurstNETâ„¢ Services" which states "Client shall have the right to evaluate the BurstNETâ„¢ Services as set forth in Exhibit A for a period of thirty (30) days after initiation of the
BurstNETâ„¢ Services, at the charge, if any, set forth in Exhibit E or elsewhere offered by BurstNETâ„¢ and confirmed in the confirmation letter. If Client determines that any BurstNETâ„¢
Services do not reasonably satisfy the standards provided herein, then Client shall promptly notify BurstNETâ„¢ of such deficiency. BurstNETâ„¢ shall use commercially reasonable
efforts to cure such deficiency . In the event BurstNETâ„¢ is unable to cure such deficiency, Client's sole and exclusive remedy shall be the refund of the amounts paid by Client under
the Agreement, and the right to terminate this Agreement."
So I charged them back. Somehow we both won as I got the money back and they said they did too. This is where it gets evil! They then charged me two $35 chargeback fees for a total of $70. Now with late fees and stuff it is $130.
So not only will they completely rip off a long time customer and not honor the agreement, but then they will try to ruin your life by putting the false charges on your credit report.
BEWARE AND STAY AWAY FROM BURSTNET/NOCSTER!
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Good service but experienced some downtime
posted on Oct 08, 2006 by denis biderUser email: Hidden
Web site: Hidden
Used the services of BurstNet Technologies for: 3 months - 1 year
Date when last hosted by BurstNet Technologies (as of Oct 08, 2006): Current customer
BurstNet Technologies Web Hosting Plan used: Hidden
Customer support rating: 8
Webhost Technical quality rating: 8
BurstNet Technologies Web hosting services Cost/Value rating: 9
Web hosting provider Overall rating: 8
I've been hosting two $100 per month dedicated servers with Nocster (a service of BurstNet) for somewhat less than a year. I have been satisfied with their service, with the exception that one of my servers saw two separate days of downtime when one of their UPS units failed once, and then a week later for a second time, and then finally was well repaired.
The support is generally courteous and reasonably fast.
Their back-end systems (payment interface and such) lack integration and can be idiosyncratic, but seem to get the job done.
A peculiar observation is also that I can't maintain an SSH session with any of the two servers unless I keep it constantly active, and others accessing from completely different locales have verified this. I'm speculating that there must be some network component that is timing out on "idle" connections really fast, but I'm not able to verify that.
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