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Turning Blue
posted on Mar 17, 2008 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of Bizhosting for: Hidden
Date when last hosted by Bizhosting (as of Mar 17, 2008): Hidden
Bizhosting Web Hosting Plan used: Hidden
Customer support rating: 2
Webhost Technical quality rating: 4
Bizhosting Web hosting services Cost/Value rating: 7
Web hosting provider Overall rating: 3
SAD. That would just about cover all my feelings towards this once great host. 18 days and still no answer on when they might have their shopping cart functioning again. Seems to be an across the board issue as two of my websites have a nonfunctioning shopping cart. What started out as a "socket error" has progressed into (710) 06 - Error in transaction has occurred (HTTP/1.1 403 Forbidden). Originally (2 weeks ago) They stated that it was on our merchant account side (ProPay). After contacting ProPay which is allot easier to do than Bizhosting, they have stated that the issue has been fixed. They also stated that the problem is on Bzihosting's end. Once again after an eternity on hold, I was told the problem has "been escalated" to their "Tech team", a standard answer for all issues. I'm holding my breath as I was told I couldn't transfer the 200+ pages I have built on their system to another host. I once bragged about Bizhosting, and referred several people to them. Now, I'll think twice before I speak of Bizhosting.
P.S. "Tech Support" that is only open M_F?
WTH is that?