Reviews of AveHost.com
AveHost.com : User ReviewsWeb Host Site: http://www.avehost.com/
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AveHost.com web hosting plans listed at Best Host Ratings:
- Basic Plan
$7.15 / month, 200 MB Space, 5.0 GB transfer - Small Business Plan
$11.65 / month, 400 MB Space, 6.0 GB transfer - E-Commerce Plan
$17.95 / month, 600 MB Space, 15.0 GB transfer
AveHost.com average Uptime 99.735%
Based on 2233 days of uptime monitoring of 1 web sites hosted with AveHost.com
Click here for complete reliability report
Bad technical support, don't even bother to write an email
posted on Mar 07, 2008 by HiddenUser email: Hidden
Web site: Hidden
Used the services of AveHost.com for: over 3 years
Date when last hosted by AveHost.com (as of Mar 07, 2008): Current customer
AveHost.com Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 2
AveHost.com Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 3
It's 2008 and not much changed judging by the review from 2005. The company has one person answering phones, so you get voicemail most of the time. Once I managed to get connected, the lady couldn't answer why we have 15 email addresses with our plan, but after setting up 5 of them it tells me that we exceeded our limit (with the 6th one). Well she didn't even try, she informed me that Kirk (I think) was the ONLY person for the whole company who answers email-related questions. She transfered me and I was in his voice mail in no time. So instead I sent them an email. This was yesterday (it's been 20 hours now and still no reply), but I'm not holding my breath as my email question from 10/15/2007 is still unanswered (and it's March of 2008). Our organization will be switching to a better host VERY soon.
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Poor service
posted on Dec 13, 2005 by N. V.User email: Hidden
Web site: Hidden
Used the services of AveHost.com for: 1 year - 3 years
Date when last hosted by AveHost.com (as of Dec 13, 2005): 1 year - 3 years ago
AveHost.com Web Hosting Plan used: Hidden
Customer support rating: 2
Webhost Technical quality rating: 1
AveHost.com Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I had hosted a few sites with AveHost, and had many many problems with them. In reality, problems occur, but these these guys had way too many problems such as servers down, or things not working as expected. But the worst part is the customer service -- I have deduced over time that the company is a guy and his wife. The wife is largely non-technical, but still fills the role of support rep. He (Chris) does the administrative parts only, and simply says that the lady will handle the tech issues. Arrrggghhh!!!
There is nothing good to be said about them, even the low price was not worth that.
It appears they have changed to WebMyStyle.com, who has a poor support rep (named Alan) as well. When telling him that the ftp timeout is too short and annoying, he says he's does not know what ftp is. Huh!?!?!?
Webhost can reply to this review here
Unfortunately forced upon me
posted on Aug 03, 2003 by AnonymousUser email: n/a
Web site: N/A
Used the services of AveHost.com for: 1 year - 3 years
Date when last hosted by AveHost.com (as of Aug 03, 2003): Current customer
AveHost.com Web Hosting Plan used: economy
Customer support rating: 1
Webhost Technical quality rating: 3
AveHost.com Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 3
I recently took over the web design of a site that is hosted by AveHost, and I am sorry to say that this is the worst webhost I have ever worked with.
Among other things, the customer service is awful, and their FAQ pages and online help are absolutely useless. I will be promptly moving the site to a different host.
Webhost can reply to this review here
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