My sites have gone down 4 times since hosting with Apollo. The first time was a technical problem - which they credited my account a month. The second time was because they upgraded their mgmt software. The third & fourth times were because their billing dept cancelled my account. Once because I was on auto-renew & my credit card had an error, but I wasn't notified. My sites simply went down. The next time because they used the credit from the free month they gave me & then when this expired my account expired.

In every case, my search engine rankings went down, it took a week or so to get my sites back up again & they never apologized or took responsibility.