Aplus.Net Review Reply
Aplus.Net Reviews : Reply to review
Please note that the form bellow is only for Aplus.Net owner or
representatives. Replies submitted from others will not
be published on our site.
If you are a customer of Aplus.Net you can submit your review here.
If you just wish to comment on this review, please use the comments form here
You are replying to the following user review:
OK . . . until the dread Transfer!!!!
posted on Jan 09, 2010 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of Aplus.Net for: Hidden
Date when last hosted by Aplus.Net (as of Jan 09, 2010): Hidden
Aplus.Net Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
Aplus.Net Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 1
I've had an APlus site since May 2003. Fine. I added another Feb 2009. Fine. Last week I added a 2nd domain to my Feb site.
DISASTER!!! I'm working on my THIRD trouble ticket and no-one knows how to make it work. No access. The chats are so stupid they're insulting. The emails are boiler plate answered 5 days later. The phone conversations result in: I don't know. I'll write a trouble ticket.
Like with other corporations - At&T comes to mind - there's a big marketing push followed by no support. Sales is always available, but forget anything near competent support. I've spent HOURS this week trying to fix my sites. No dice. I cancelled today.