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Weak Database Connectivity
posted on Nov 20, 2009 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of Aplus.Net for: Hidden
Date when last hosted by Aplus.Net (as of Nov 20, 2009): Hidden
Aplus.Net Web Hosting Plan used: Hidden
Customer support rating: 5
Webhost Technical quality rating: 2
Aplus.Net Web hosting services Cost/Value rating: 5
Web hosting provider Overall rating: 4
My client's existing, basic site was been hosted there for a while and I became aware of Aplus.net a couple weeks ago while developing a new site.
Shortly after getting my hands dirty, they performed server upgardes that lasted a week. During this time, my client was unable to use their built-in website updater to make changes. I was however able to make chages for her using my own local editor and FTP.
A couple weeks later, I am testing my almost-complete new site and the MySQL database connection started failing. I was using 'localhost' in my PHP connection string and figured out on my own that this suddenly didn't work anymore and had to use a server name instead. No big deal, I figured this was due to the upgrades.
Today (a couple days after), my database pages are failing again. I tried changing back to localhost for my connection but it didn't work. I then tried to get into my phpAdmin to see my databases and I couldn't. A half hour later, I can now get into the phpAdmin again, but I no longer have any tables in my database.
Perhaps I will have to start yelling if they don't come back.
If they can't bring them back, I will be moving the site to my preferred host immediately.
If they can bring them back and these connection failures continue, I will still need to rid myself of these guys as the site is very DB-dependent and this is unacceptable.
In summary, not impressed with the 3 weeks of my experience thus far...