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hosting down 5 weeks
posted on Feb 10, 2012 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of AIT for: Hidden
Date when last hosted by AIT (as of Feb 10, 2012): Hidden
AIT Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
AIT Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I have a reseller account that has been down 5 weeks. I can't even access the control panel or publish to the sites. The run around trying to get support is unbelieveable. The response to support tickets appears they are not even being read. Their online feature to contract the CEO directly doesn't even work. I've wasted so much time and lost so much business because of their incompentency I'll be finding a new host as soon as possible. Run from AIT.