Started doing business with AIT in 2002. The company was small, personal and quite responsive. They enabled me to start my online business. Had many features to offer and everything seemed reasonable for a beginner.
Starting in 2004 - 2005 everything seemed to go down hill. My shared hosting was unreliable and down time was horrible. They told me that I should upgrade to a dedicated server at $99.00 a month and that would fix everything.
Well, I had no choice as I had built my 3 shopping carts with their proprietary MCART program and was technophobic about moving to another company.
I have been held hostage by this company for the past 2 years. Their "Free" MCART shopping cart was down more than it was up, I was losing significant money and the stress and anxiety about having to re-create 3 shopping carts from scratch had me losing many hours of sleep.
Of course their response was for me to "UPGRADE" to their $29.95 per month shopping cart and all of my troubles would be fixed. Yeah sure, x 3 = another $90.00 bucks a month
I paid for a "Managed" dedicated server $99.95 per month. My server IP was blacklisted by Verizon, AOL and MSN due to SPAM. They would not help me at all. Took 2 months for me to get a response from their abuse manager.
Run from this company as fast as you can. Everything they offer is outdated and unreliable. Their cPanel is their own, shooping cart is their own. Nothing is transferrable or portable. Once you sign up with them you will be a hostage.
It took 6 years of being screwed by this company to finally say enough is enough. I signed on with HostGator and they are incredible to say the least. Their shared reseller plan has better performance than my so called dedicated server from AIT and it is 1/3rd the cost.
In closing...Run from AIT. There are too many other companies to choose from.
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