Reviews of AIT
AIT : User ReviewsWeb Host Site: http://aitcom.net/
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AIT web hosting plans listed at Best Host Ratings:
- Business 1
$7.95 / month, 1000 MB Space, 60.0 GB transfer - Business 2
$18.95 / month, 3000 MB Space, 80.0 GB transfer - Reseller 1
$29.95 / month, 1000 MB Space, 60.0 GB transfer - Dedicated 1
$49.95 / month, 40000 MB Space, 1000.0 GB transfer - Business 2 Cold Fusion
$49.95 / month, 700 MB Space, 40.0 GB transfer - Reseller 2
$59.95 / month, 3000 MB Space, 80.0 GB transfer - Dedicated 2
$69.95 / month, 80000 MB Space, 1000.0 GB transfer - Business 3 (Dedicated)
$79.95 / month, 80000 MB Space, 1200.0 GB transfer - Reseller 3 (Dedicated)
$129.95 / month, 80000 MB Space, 1200.0 GB transfer - Dedicated 3
$299.95 / month, 144000 MB Space, 1000.0 GB transfer
AIT average Uptime 99.769%
Based on 1535 days of uptime monitoring of 1 web sites hosted with AIT
Click here for complete reliability report
Worst company ever!
posted on Jan 27, 2010 by Jason ParthumUser email:
Web site: www.midcountypc.com
Used the services of AIT for: over 3 years
Date when last hosted by AIT (as of Jan 27, 2010): Less than 3 months ago
AIT Web Hosting Plan used: Reseller
Customer support rating: 1
Webhost Technical quality rating: 1
AIT Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
Below is a link to my BBB complaint against AIT. It is kind of a long read (a lot of back-and-forth), but well worth it for a good laugh at how ridiculous this company is...
http://myrtlebeach.app.bbb.org/complaint/view/15018169/c/cb8pu7
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AIT is the worst
posted on Feb 09, 2009 by AnonymousUser email: n/a
Web site: n/a
Used the services of AIT for: over 3 years
Date when last hosted by AIT (as of Feb 09, 2009): N/A
AIT Web Hosting Plan used: n/a
Customer support rating: 1
Webhost Technical quality rating: 1
AIT Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
AIT has the worst customer service I have encountered. They do not return phone calls, have the worst hardware and software to host your site with and will rip you off for service fees that you have canceled with them. Customer support lies to you. Tech support is a joke. It took me 42 days to get them to fix my SSL service last year. They finally did what I told them to do in the beginning and fixed it. How lamb can you get? Try AIT and you'll find out. The hosting service and email were always going down. After 11 years with them I now am with a really good service at IX. Talk about night and day. Whatever you do, DON'T pick AIT for your hosting service. They are the worst of the worst.
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TERRIBLE SERVICE
posted on Jan 28, 2009 by JulianaUser email:
Web site: www.interspedinternational.com
Used the services of AIT for: 1 year - 3 years
Date when last hosted by AIT (as of Jan 28, 2009): Current customer
AIT Web Hosting Plan used: n/a
Customer support rating: 1
Webhost Technical quality rating: 1
AIT Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
Terrible Service!!!! I've hosted with Ait for almost 3 years and constantly had connection problems. I was on the phone with them at least once a week to resolve e-mail issues. Their Tech support is inexperienced and rude. It was the worst web hosting experinece I had. I've been hosting with another server for 6 months now and never had a single problem. I would never recomend Ait to anyone.
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Server always down
posted on Oct 09, 2008 by AnonymousUser email: n/a
Web site: n/a
Used the services of AIT for: N/A
Date when last hosted by AIT (as of Oct 09, 2008): Current customer
AIT Web Hosting Plan used: Hidden
Customer support rating: 7
Webhost Technical quality rating: 4
AIT Web hosting services Cost/Value rating: 5
Web hosting provider Overall rating: 3
Server is always down. My problem is I have so many site with them it is difficult to change. I fear losing my good ranking on the search engines. I just wish they would get their act together.
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Find another hoster!
posted on Sep 24, 2008 by MSSmallBizSpecialistUser email:
Web site: www.esecurebackups.com
Used the services of AIT for: over 3 years
Date when last hosted by AIT (as of Sep 24, 2008): N/A
AIT Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 2
AIT Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 1
I have been associated with reseller accounts at AIT for over 6 years and found their service is way below par. We recently dropped all hosting with them even though we had prepaid for a year's service and had credit due we just bailed and found another provider.
In the past two months they have lost thousands of emails during their Redhat DNS update which took 2-4 days to repair with a total loss of all email sent during that time period. As of today at 4PM we noticed several sites hosted on AIT (not ours) went down and have been down now for 4 hours.
Please contact us if you want a better hosting provider or would like to try our Secure, Online Backup FREE for 30 days.
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AIT commits click fraud and domain poaching with Tybit
posted on Aug 27, 2008 by Michael ClarkUser email: Hidden
Web site: Hidden
Used the services of AIT for: over 3 years
Date when last hosted by AIT (as of Aug 27, 2008): Current customer
AIT Web Hosting Plan used: Hidden
Customer support rating: 5
Webhost Technical quality rating: 1
AIT Web hosting services Cost/Value rating: 7
Web hosting provider Overall rating: 1
Lately our server has been down a lot with AIT and all we get is cut and paste responses. But the bad part is if there is a 404 page not found request it goes straight to Tybit. It uses the domain to get people to click on paid links and even lists the domain as available for registration. They are stealing the visitors and using the clicks to make ad dollars for themselves. They did all of this without notifying anyone. We are moving all thirty websites to another host.
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Great all arround
posted on Jul 17, 2008 by Millicent BerrosUser email: Hidden
Web site: www.csi.com
Used the services of AIT for: over 3 years
Date when last hosted by AIT (as of Jul 17, 2008): Current customer
AIT Web Hosting Plan used: Hidden
Customer support rating: 7
Webhost Technical quality rating: 8
AIT Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
AIT has helped me from the ground up. They have a great staff that is knowledgeable in web design, hosting and business development. They were and are very helpful to me every time I have a question. In fact they are redesigning a new site for me right now. Thanks for the Great service and support
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Absolutely Horrid
posted on Jul 15, 2008 by AnonymousUser email: Hidden
Web site: Hidden
Used the services of AIT for: over 3 years
Date when last hosted by AIT (as of Jul 15, 2008): Less than 3 months ago
AIT Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
AIT Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I can't believe this company still exists. If you get services from AIT you WILL regret it. Horrible support, random corrupt billing practices, the worst features. Stay away!
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Proof of web site down
posted on Jun 28, 2008 by JulianUser email:
Web site: Hidden
Used the services of AIT for: over 3 years
Date when last hosted by AIT (as of Jun 28, 2008): Current customer
AIT Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
AIT Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 1
I have had one of my web sites monitored by a company and below shows the result of AIT's performance. AIT has told me my sites were not down and never were at any given time. Judge for yourself:
ERROR ALERT
We received the following error from your website: Timeout
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-05-20 14:43:59
RECOVERY ALERT
Your website is no longer on error
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-05-20 15:30:33
Time on Error: 02 hours 42 minutes 45 seconds
ERROR ALERT
We received the following error from your website: Timeout
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-06-05 00:41:43
RECOVERY ALERT
Your website is no longer on error
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-06-05 03:42:48
Time on Error: 04 hours 36 minutes 40 seconds
ERROR ALERT
We received the following error from your website: Connection Refused
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-06-05 11:34:38
RECOVERY ALERT
Your website is no longer on error
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-06-05 11:58:10
Time on Error: 02 hours 06 minutes 19 seconds
ERROR ALERT
We received the following error from your website: Connection Refused
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-06-06 02:05:08
RECOVERY ALERT
Your website is no longer on error
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-06-06 04:13:14
Time on Error: 03 hours 41 minutes 02 seconds
ERROR ALERT
We received the following error from your website: Connection Refused
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-06-06 05:46:42
RECOVERY ALERT
Your website is no longer on error
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-06-06 06:37:59
Time on Error: 02 hours 24 minutes 39 seconds
ERROR ALERT
We received the following error from your website: Connection Refused
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-06-07 23:31:07
RECOVERY ALERT
Your website is no longer on error
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-06-08 03:22:35
Time on Error: 05 hours 33 minutes 23 seconds
ERROR ALERT
We received the following error from your website: Connection Refused
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-06-13 02:43:18
RECOVERY ALERT
Your website is no longer on error
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-06-13 06:29:53
Time on Error: 05 hours 46 minutes 40 seconds
ERROR ALERT
We received the following error from your website: Timeout
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-06-15 07:38:41
RECOVERY ALERT
Your website is no longer on error
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-06-15 08:49:00
Time on Error: 02 hours 55 minutes 22 seconds
ERROR ALERT
We received the following error from your website: Connection Refused
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-06-18 03:19:43
RECOVERY ALERT
Your website is no longer on error
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-06-18 03:41:10
Time on Error: 02 hours 03 minutes 03 seconds
ERROR ALERT
We received the following error from your website: Connection Refused
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-06-28 02:46:41
RECOVERY ALERT
Your website is no longer on error
URL: http://www.century21wilsonrealtygroup.com
Time: 2008-06-28 04:07:44
Time on Error: 03 hours 21 minutes 56 seconds
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The Worst Kind of Hosting Terrorism
posted on Jun 05, 2008 by anothasuckaUser email: Hidden
Web site: Hidden
Used the services of AIT for: over 3 years
Date when last hosted by AIT (as of Jun 05, 2008): Current customer
AIT Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
AIT Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I don't even know where to begin, they're so bad.
First of all, if you read any posts by ex-employees, they say many of the managed dedicated servers aren't even truly dedicated. This would explain why they continually crash due to hundreds upon hundreds of spammer SMTP requests. (Blacklisted IP's, here we come!) Oh, and ex-employees also say these dedicated boxes are actually pared down low-end Dell desktops, which is why the hardware (hard drives, CPUs, and fans totally go out beyond recovery).
I've gone through multiple hard drive and hardware crashes with my "pretend" managed dedicated server. It's been down for days before, as in multiples of 24 hours. And, despite Mike Roberts' claims of being monitored, the only monitor on this box has been ME.
Yes, 24/7, you must be dedicated (more than the server itself) to checking and making sure the server is up, because it will be a cold day in hell if the techs ever bring a downed server back without being told - by YOU - that it's down.
And you better not hold your breath, because your trouble tickets may not get answered for a day or more, and you'll spend hours on hold before you can talk to a receptionist - NOT a tech - who will turn around and hand off your problem to a tech you'll never get to speak with.
You'll be put on hold, disconnected, lied to outright, and basically told to shove it when things get bad. You'll be sold services that don't exist, hear impossible explanations for why their equipment fails, and asked to pay ridiculous prices to upgrade to services and equipment sub-par with the industry JUST to keep your web sites up and running. And for this privilege they will bill you, religiously, even AFTER you cancel. Even the Terminator isn't that dedicated to taking you money.
Uptime guarantee? Tech support? Real servers? Monitoring? You have to be kidding. You aren't going to find it at AIT.
You're a hostage. You're ripe for the picking. And, if you have a brain, you'll run away from AIT like the hounds of hell were at your heels.
Think of the most profane and obscene word to describe them, multiply it times ten, and you still haven't come close.
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