Reviews of Addr.com
Addr.com : User ReviewsWeb Host Site: http://www.addr.com/
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Addr.com web hosting plans listed at Best Host Ratings:
- Basic
$7.15 / month, 100 MB Space, 5.0 GB transfer - Silver
$8.95 / month, 300 MB Space, 25.0 GB transfer - Gold E-Commerce
$13.46 / month, 500 MB Space, 50.0 GB transfer
Addr.com average Uptime 99.953%
Based on 2336 days of uptime monitoring of 1 web sites hosted with Addr.com
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These people need help
posted on Aug 24, 2003 by Dennis DeweyUser email:
Web site: www.darkhighway.net
Used the services of Addr.com for: 1 year - 3 years
Date when last hosted by Addr.com (as of Aug 24, 2003): 1 year - 3 years ago
Addr.com Web Hosting Plan used: Gold (supposedly)
Customer support rating: 3
Webhost Technical quality rating: 4
Addr.com Web hosting services Cost/Value rating: 4
Web hosting provider Overall rating: 3
It's not my style to just go with what everyone else says....unless it's actually true.
ADDR.COM is going to lose my business very soon because I'm in the process of looking for someone else.
They constantly go down. As of right now, I cannot access my site.
Their billing problems are horrendous. They won't even answer my emails asking them WHERE my bill is. They used to charge interest for a service that they weren't even putting on my bill. Now I don't even get a bill.
I asked them to upgrade their GD graphics library and they replied with "I
have informed our System Administrators regarding GD but I am unable to
confirm you when it will be updated to a newer version."
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Horrendous, incompetent STAY AWAY!!
posted on Aug 12, 2003 by AnonymousUser email: n/a
Web site: Submitted but not made public
Used the services of Addr.com for: 3 months - 1 year
Date when last hosted by Addr.com (as of Aug 12, 2003): Less than 3 months ago
Addr.com Web Hosting Plan used: N/A
Customer support rating: 1
Webhost Technical quality rating: 1
Addr.com Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I Signed up and paid in full for one year--the support was horrible--my email was always down and the phone support was non-existent. Finally I changed hosts and asked for a refund -- I was told they would send a refund right away-- then their accounting department started notifying me that my account was past due--I told them that they cashed my check back in November, gave them check # and everything--they started sending me weekly emails threatening to pull my account for non payment, they don't respond to emails, when you call them they refuse to let you speak to a manager--I was told the manager's name was Jeff and he was not around--and she didn't know when he would be around.They are totally incompetent and I agree with another reviewer who said they border on Slimy. DO NOT USE THIS COMPANY--THEY ARE THE WORST.
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Avoid ADDR! They are BAD NEWS
posted on Aug 06, 2003 by lcolburnUser email: n/a
Web site: Submitted but not made public
Used the services of Addr.com for: less than a month
Date when last hosted by Addr.com (as of Aug 06, 2003): N/A
Addr.com Web Hosting Plan used: Silver Plan
Customer support rating: 1
Webhost Technical quality rating: 1
Addr.com Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 2
We were with ADDR for a whole 5 days before we ran from them.
First, they had a server crash and stored all the content from that server on ours, so our 50MB available server space dropped to nothing.
Then, after 4 days of our domain not being available, we contacted them to find out how much longer it would be. Turns out, they hadn't registered it yet! And then they lied about it.
Finally, they said we had to pay by check or money order. No credit cards. (huh? what's that about). And to top it off, we signed up for the 'Get the first year free' offer. Then they said we still owed for the first year and they didn't know anything about the offer. We had to send them a link to their own page to show them!
We've sent 3 emails now telling the cancel the account and have received no confirmation yet. They can't get their act together!
Not to mention that in 2001 someone hacked into their database and stole names and credit card numbers for their customers! http://cert.uni-stuttgart.de/archive/isn/2001/04/msg00031.html
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