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Horrible customer service- awful Exchange server
posted on Feb 23, 2010 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of Webhost4life for: Hidden
Date when last hosted by Webhost4life (as of Feb 23, 2010): Hidden
Webhost4life Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 3
Webhost4life Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 2
Webhost4life is an awful host.
It took me over 4 weeks to get one ticket resolved on helpdesk.
They didn't honour their uptime guarantee- and they didn't seem to escalate issues with downtime.
When I tried to upgrade to an Exchange server, it crashed my email service. I tried to call them, and they kept me on hold for 20 minutes before hanging up on me. They didn't seem to have any resolution for my issues- just automated responses from their 'Live Chat' help and slow responses from helpdesk.
Find another host!