Reviews of Webhost4life
Webhost4life : User ReviewsWeb Host Site: http://www.webhost4life.com/
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Since 1999, Webhost4life.com is one of the fastest growing debt-free web hosting companies in the industry. We currently serve over 50,000 customers world-wide and more members join each day. We purchase and fully own all of our equipment so the savings are passed on to you. Webhost4life is one of the fastest growing web hosting providers in the market. We provide the latest hosting technology and services that meet your business needs whether you are a small, medium or large sized buisness. Our goal is to provide the most reliable technology and service while maximizing the IT efficiency of your business at competitive prices.
Webhost4life web hosting plans listed at Best Host Ratings:
- Basic Hosting Plan
$4.95 / month, 1000 MB Space, Unlimited transfer - Advance Hosting Plan
$9.95 / month, 2000 MB Space, Unlimited transfer - Premium Hosting Plan
$19.95 / month, 3000 MB Space, Unlimited transfer
Webhost4life average Uptime 99.941%
Based on 2233 days of uptime monitoring of 1 web sites hosted with Webhost4life
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Greatest Host!
posted on Mar 22, 2009 by Dominick DonoflioUser email: Hidden
Web site: www.office-docs.com
Used the services of Webhost4life for: over 3 years
Date when last hosted by Webhost4life (as of Mar 22, 2009): Current customer
Webhost4life Web Hosting Plan used: Premium
Customer support rating: 10
Webhost Technical quality rating: 10
Webhost4life Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I've used WH4L for 6 years with up to 6 domains. They have set the bar for web hosts....and that bar is exceedingly high. I truly believe I can't find another host as good with the value added for as low a price.
Name it- they provide it. I've watched them grow and improve in all aspects of their business over the last 6 years. I've never waited more than a day to have a problem resolved...and there have been very few problems- unlike other hosts I've used. They certainly strive to maintain their promise of 99.9% uptime. They've even willingly, professionally, and efficiently helped me resolve problems that I was the cause of.
I'd recommend no other!
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Don't Change a Thing!
posted on Mar 14, 2009 by Elizabeth VerganoUser email:
Web site: www.singercreek.com
Used the services of Webhost4life for: 3 months - 1 year
Date when last hosted by Webhost4life (as of Mar 14, 2009): Current customer
Webhost4life Web Hosting Plan used: Web Hosting
Customer support rating: 10
Webhost Technical quality rating: 9
Webhost4life Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
They haven't let me down, and the customer service is one of a kind. I have about eight sites on their service and growing. My applications are complex and demanding and they have been nothing but gratious about keeping me on a server that has less demand.
Absolutely sold!
Elizabeth Kalik
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It is so far so good!
posted on Mar 09, 2009 by youngboardUser email:
Web site: http://youngboard.com
Used the services of Webhost4life for: over 3 years
Date when last hosted by Webhost4life (as of Mar 09, 2009): Current customer
Webhost4life Web Hosting Plan used: 19.95
Customer support rating: 9
Webhost Technical quality rating: 10
Webhost4life Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I have done a fair amount of research on hosting providers since I run about a dozen sites for my family and numerous small businesses that I provide consulting services for. Currently the host that I use across the board is Webhost4Life.com and I have found them to provide the best value for the money with excellent technical support.
I use and recommend their intermediate plan which is only $10 per month and it includes full email hosting for up to 100 accounts, web-based email, advanced anti-spam services, and lots of control panel features for the admin to determine how the email will be used. You probably won't use their other services based on your question but they also include a ton of other features for free with this account including 2 GB of web hosting space, Microsoft SharePoint tool for creating dynamic professional websites, FTP, database support, etc.
For technical support they have several options which I have used frequently and they all work great. The primary method is an online help desk where you can read KB articles, post questions in a forum, and log tickets for the technical support staff. I have logged close to a hundred tickets over the past 2 years and their average response time is about 6 hours to first response with most tickets being fully resolved and closed within 24-48 hours. In cases where you need immediate support you can flag your ticket as Priority 1, or you can use a special "Live Sales Support" link on their home page which opens a live chat window with their tech support reps.
I am not sure if they provide live technical support via phone since I never needed to use anything other than their help desk system. They do count on you to understand the basic technical issues so they may not be the best choice for someone that only has an end user perspective with no knowledge of how to setup new email accounts and set the initial account options.
If you want more detail just let me know. If you do decide to signup with them then I would appreciate you using this referral link:
http://www.WebHost4Life.com/default.asp?refid=raymondlimw
Once you have an account with them they give you a small credit for each referral you make and since I recommend them often this eventually adds up. You can do the same once you are setup with their service.
Also, if spam has been an irritation for your users then I would highly recommend using the service below in conjunction with Webhost4life.com. I am pasting in the content of an email that I just sent to my family, friends, and business contacts about it. Hope this helps.
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Webhost4life.com will sabotage your business.
posted on Feb 27, 2009 by jamieUser email:
Web site: http://latin-wife.com
Used the services of Webhost4life for: over 3 years
Date when last hosted by Webhost4life (as of Feb 27, 2009): Less than 3 months ago
Webhost4life Web Hosting Plan used: semi-dedicated
Customer support rating: 1
Webhost Technical quality rating: 2
Webhost4life Web hosting services Cost/Value rating: 7
Web hosting provider Overall rating: 1
I had been using Webhost4life.com for 5 years for about the first 4 years I didn’t have any problems except for at the tech support level where you would state a problem and you would get a response from support that often was not relevant, misunderstood or a canned answer. It would normally take 3 or 4 efforts for webhost4life.com to understand and solve my problem. But I could live with that, however as my business grew the problems with them mounted.
One day without any notice they cut off my email service and wanted me to send a letter stating that I do not send spam. I told them I don’t send emails to anyone but my clients and those requesting information and that their own records should be able to show that I do not send mass mailings. After a couple of days with no email they had my mail service back up. This was an omen of bad things to come with Webhost4life.com.
Months later again with absolutely no notice webhost4life.com shut down my website because they said my site was using too much resource (that is another way of saying too many people are looking at your website). I immediately sent an email to the CEO stating that this was very unprofessional to close me down without any prior notice and that I needed to be back up immediately, because I am a small business and this would damage by business. Well the CEO never responded to my email or my next 2 emails to him. It’s incredible that they would state on their website “NOT satisfied with our service? Email our CEO” only to get more dissatisfaction from trying to contact the CEO.
And this was not just a one time incident that my emails to the CEO of webhost4life.com were ignored. A previous time I had sent the same email to him six times over about six weeks and forward the first email with the original sent date and ensuing dates reminding him each time that he had still not responded to my email and problem to see if this method would get a responses from him. But no the CEO simply does not want to get involved and never replied. Webhost4life.com commitment to customer service is a crock and it is hard to image a company treating their customers like this and still being in business. What kind of lead does this provide to their customer service personnel when the boss is not even customer service oriented? Well let me tell you.
My first response from tech support for their abrupt shutting down of my website after 2 hours was simply to state the exact same information that was emailed to me when they interrupted my service which is “your website is causing high system resource utilization”. This was their only response to an urgent ticket. They did not tell me what needed to be done or when I would be back up. Ten hours after sending them my urgent ticket and repeated emails to them I was told I had to move to a more dedicate server. Ok, no problem with this accept the link and method they gave me to pay did not work and it takes another 12 hours before I can pay them for the extra service since I had already had 6 plus months credit for the current service. They then tell me the migration will be done “ASAP” but they won’t give me any time estimate. No matter how hard I tried to get some time frame they just wouldn’t tell me. All Webhost4life.com repeatedly tells me is they are sorry for the “inconvenience” and I keep telling them this is more then just an inconvenience this is my livelihood, but that concept wasn’t registering with them.
After 4 days of lost business and me sending them many email, chat messages, and help tickets they final put me back up on my old server which I had been requesting many times for them to do until they are ready to move me to the new server. However back on the old server I am being inundated with server errors and service unavailable errors. I am now spending a lot of time responding to my own customers complaints about the difficulties they are having accessing my web pages, and unlike Webhost4life.com I respond back to every one of my clients. Twelve days after paying for the new service and server and receiving a message that my “payment is verified” I receive a notice, “Sorry for the late replies, for this case, I will forward this to our account department since there is some payment issue need to be settlement before activate the new account. Once again, sorry for your inconvenience.” Now at this point can anyone not believe you are dealing with a bunch of careless clowns running Webhost4life.com. You would think an accounting issue could be solved in one business day the only accounting discrepancy was that they had not given me credit for the past service I had paid or for the back days delayed in moving me to the new server but expecting a prompt response from Webhost4life.com is a far fetch dream.
Now during this debacle where my business is being severely disrupted the volume of emails I would normally get is drastically down. Even when we send emails within our own network to our own domains the emails are not going through. Many of our emails are not making it to the receiver. When I bring this up to Webhost4life.com they say, “We are working on the issue already. Please wait and check it later.” Yet 4 days later with untold amount of emails not reaching us and being permanently lost we hear nothing else from them. All told it was almost a month before we were running smoothly on the new server.
Now I will say this I was an idiot for not leaving Webhost4life.com after what they did because six months after moving to the new server they shut me down again without notice late at night for “running high IO constantly”. After many attempts to get some clarity of what is wrong they say I exceed my limit of 200 GB and to look at my stats. I did look and told them I used less then this last month and was running at a rate of less then 200 for this month so what are they talking about. But Webhost4life.com would not directly answer my questions they simply told me to purchase an upgrade. When I asked to talk to someone they gave me a phone number where I got a recording saying there will be about a 20 minute wait. At about the 20 minute mark the phone disconnected, three more phone attempts got the same results a long wait and then disconnected. When I paid them that night (my urgency was to get my site up quickly) I sent technical support the receipt with all the information showing my payment. In the morning I get an email saying they did not start the migration because I didn’t show paying. This is after sending them a copy of all the details of their receipt to me showing I had paid and webhost4life.com responding back to message with all the detail that I had paid. Incredible! It took 7 days before my ordering system was up and running because tech support would take anywhere from 6 to 24 hours to respond and this was after telling webhost4life that I was losing money due to their delays.
Webhost4life.com is completely unresponsive and uncommunicative to critical customer needs and ownership could care less about the problems they give you. Webhost4life.com is a disaster hosting company for a growing business oriented web site. It was with great relief that I left this arrogant company. Webhost4life.com will sabotage your business. Imagine having your web host shut you down 2 times without any notice because they want you to upgrade your service and then take their time with the migration so you are down for weeks.
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Worst Customer Service Ever
posted on Feb 16, 2009 by Rick AndersonUser email:
Web site: www.summitarchitects.com
Used the services of Webhost4life for: 1 month - 3 months
Date when last hosted by Webhost4life (as of Feb 16, 2009): Current customer
Webhost4life Web Hosting Plan used: Professional
Customer support rating: 1
Webhost Technical quality rating: 1
Webhost4life Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
They have the worst tech support I've ever had. Their tech support almost never resolved issues on the first try, seldom on the second and some of the issues have never been resolved. They advertise 24/7 tech support but what I got repeatedly was someone who didn't know how to solve the issue who passed it on to someone who couldn't resolve it and things would go for hours or days unaddressed. I couldn't be more dissapointed.
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Excellent Customer Service
posted on Feb 15, 2009 by Lori KingUser email: Hidden
Web site: www.2catwebstudio.com
Used the services of Webhost4life for: 3 months - 1 year
Date when last hosted by Webhost4life (as of Feb 15, 2009): Current customer
Webhost4life Web Hosting Plan used: Advanced with Turbo Charge
Customer support rating: 9
Webhost Technical quality rating: 8
Webhost4life Web hosting services Cost/Value rating: 7
Web hosting provider Overall rating: 7
I have been with WebHost4Life for almost a year now, and I have been very impressed with the service, ESPECIALLY their customer service. I have not had many complaints, but when I had questions, I was able to resolve them quite quickly using their ticketing system. I also had a chance to use their live-chat option tonight, and spoke with Elainey, who was very patient and helpful. With all the options for hosting and domain services out on the web, my interest always rests on how good the customer service is. Kudos!
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Reliable & Knowledgeable
posted on Jan 30, 2009 by Desi SanchezUser email: n/a
Web site: www.adesina.com
Used the services of Webhost4life for: over 3 years
Date when last hosted by Webhost4life (as of Jan 30, 2009): Current customer
Webhost4life Web Hosting Plan used: Basic
Customer support rating: 10
Webhost Technical quality rating: 10
Webhost4life Web hosting services Cost/Value rating: 9
Web hosting provider Overall rating: 10
I have used Webhost4life since they started (I was switched to them back when it was Ehostingbiz), and I am sooo glad I stuck with them through the change, because their service has continued to be reliable and their staff has continued to be knowledgeable and friendly.
There is always a temptation to try new things, but as a webdesigner I have had first-hand experience with working with other providers, and I have seen what a mess some of my clients have gotten into with these other services. That's why I have remained loyal for all these years.
I am very happy with their service and recommend them so anyone looking to host their personal or business websites.
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Great Service - Recommend to anyone
posted on Jan 16, 2009 by MattUser email: Hidden
Web site: www.stfa.org.au
Used the services of Webhost4life for: over 3 years
Date when last hosted by Webhost4life (as of Jan 16, 2009): Current customer
Webhost4life Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
Webhost4life Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 9
Webhost4life would have to be on of the best host I have ever had. I have administered another Website and the support and prices were poor. Webhost4life however has extremely good prices, and exceptional service. With live chat with a REAL person who are very helpful and know what they are talking about and also with fast email support (generally reply within 2 hours) with exceptionally helpful information so you get the job done first time.
The Control panel is not hard to use at all. Although I’m not good with scripts it is not on bit hard to do what you want. and if you do run into a problem you have exceptional technical support to help out.
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webhost4life
posted on Nov 29, 2008 by James McManusUser email:
Web site: jamwebservice.com
Used the services of Webhost4life for: less than a month
Date when last hosted by Webhost4life (as of Nov 29, 2008): Current customer
Webhost4life Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
Webhost4life Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
My experience with webhost4life is recent but that in no way minimizes the value of the folllowing comments.
I develop customized DNN sites for customers who want content control but generally don't have the technical expertise to implement their own sites. I do not offer dirt cheap do it yourself websites. I know my customers personally. In that light I need a hosting provider that I can depend on.
Over the years I have used three previous hosting providers. The last was for two years. This company provided a reasonably affordable product and adequate support. As my business grew it became necessary for me to consider dedicated hosting. That was too expensive so I was excited when my provider offered Virtual Private Servers (VPS). I jumped at the opportunity. That mistake jeapordized my client relationships. The performance was awful and the support was atagonistic.
I quote
*******************************************************************
"James,
I am sorry there may have been some confusion. The VPS is active until the 1st of December as it has been paid for until then.
Unfortunately we cannot pro-rate refund VPS servers as there is a very high overhead for us in setting them up and we do not charge setup fees for VPS servers.
I am very sorry that you feel this way but the service does perform normally but your VPS server was overloaded as explained to you and required additional upgrades or additional VPS servers to run efficiently with all the resources located on it.
Will you be keeping your account with us? I will check with management to see if we can however give some type of credit on that.
*********************************************************************************
With that response I spent the weekend searching for a new hosting provider. Thank goodness I found webhost4life. I bought a shared hosting account and throughly tested the service and support of webhost4life. During the next week I purchased an Advanced VPS and moved all my clients. The performance, support and even control panel have been exceptional. The value for my dollar positions me to offer my clients unparalled service and support. If you are looking for a hosting resource that lives up to its advertising then webhost4life is my recommended choice. While this is my opinion, it is based upon my experience. Thanks webhost4life.
Jim McManus
JAM Web Service
jamwebservice.com
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Great Hosting
posted on Nov 28, 2008 by HelenUser email:
Web site: www.webhost4life.org
Used the services of Webhost4life for: over 3 years
Date when last hosted by Webhost4life (as of Nov 28, 2008): Current customer
Webhost4life Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
Webhost4life Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
Webhost4life.ORG
is a great company
i do suggest for others
Rgs,
Helen
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