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Vodahost: Cheap, unreliable hosting and poor customer support
posted on Oct 18, 2011 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of VodaHost for: Hidden
Date when last hosted by VodaHost (as of Oct 18, 2011): Hidden
VodaHost Web Hosting Plan used: Hidden
Customer support rating: 2
Webhost Technical quality rating: 3
VodaHost Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 3
We had our websites hosted in Vodahost for over 3 years. The first couple years the service and uptime was excellent. When we had any technical difficulty their support team was fairly efficient to solve our issues. But this last year has been a disgrace and unfortunately we have been forced to look for a more robust solution with a local hosting company. The problem we experienced with Vodahost is long server downtimes. Seems like recently they have more disastrous server failures which lasts days at a time and the fact of not being able to receive or send emails during 24, 48 or sometimes up to 70 hours is critical for our business. Servers fail, we know that, but not having a redundant system is very frustrating and this past failure was the straw that broke the camel's back. Not a terrible option, it's very affordable, but if you need something more close to a business critical option, definitely spend the extra money and look for a more reliable host company.
