Initially I thought their service and support was very good, however after attempting to publish my website I continually received an error message (12029) which they explained was a firewall problem. After adding VodaBlue to my list of exceptions on my firewall, Trend Micro, thus allowing communication between them and my computer and having no success, I contracted an IT professional to address this issue. After about 7 hours of professional support the same error message (12029) was received. We resorted to turning off the firewall, and even tried to publish the website from an alternative computer. Guess what? Same message, error 12029 firewall issue.
I sent several emails to BlueVoda/VodaHost and one reply suggested I phone them. They provided phone numbers for the USA and UK and a number for callers outside these countries. I tried to call the number provided and received the response that the call was unable to complete the connection. In other words the number couldn't be reached.
Another email received the reply that they would call me, just confirm my contact number and the time zone I was in. I replied with this information. The response was a copy of their earlier email stating that the problem I was experiencing was a firewall issue.
Like another, I wish I had been aware of this site before I parted with my cash.
My advice to anyone contemplating using the 'free' website builder, BlueVoda, or having VodaHost as their host, is DON'T DO IT!
My 12 month's subscription is forfeited - don't get sucked in ike me. Go elsewhere for your website host - BUT check them out first!