Neither one of us knows much about websites.

I signed up to use UCV Host because it was the cheapest option. Yes, I should have known better, but the site is for a non-profit, tiny animal shelter which has pretty basic web needs. I don't know very much about websites, but I was using FrontPage and UCV Host was meeting my needs.

They have now changed something in their system for the second time without notifying me. Live Chat was not available and their assistance over email was less than desirable (my favorite is when I write in and they tell me my website is displaying fine---um yeah, not the problem I wrote in about).

I communicated with Monique over live chat today. They no longer support FrontPage, although I've already paid them for three years of hosting and for our domain name. When I asked what programs similar to FrontPage they support, she gave me a link to a program saying it would work for what I need (I specified that I did not know how to write code). Her link was to a file transfer program, which is not the same as FrontPage, so I have no idea what I'm going to do for the animal shelter.

You get what you pay for. Lesson learned.