Reviews of TotalChoice Hosting
TotalChoice Hosting : User ReviewsWeb Host Site: http://www.totalchoicehosting.com
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TotalChoice Hosting understands that you demand more from your web host provider. Whether you need hosting for your business or your personal site, TotalChoice Hosting will be there for you. That is 24/7 service and support. When you join TotalChoice Hosting, you are not just getting great hosting at low prices, you are joining a web hosting family.
TotalChoice Hosting web hosting plans listed at Best Host Ratings:
- Starter Plan
$3.67 / month, 450 MB Space, 10.0 GB transfer - Deluxe Plan
$8.17 / month, 1000 MB Space, 35.0 GB transfer - Expert Plan
$17.95 / month, 1500 MB Space, 50.0 GB transfer
TotalChoice Hosting average Uptime 99.904%
Based on 2233 days of uptime monitoring of 1 web sites hosted with TotalChoice Hosting
Click here for complete reliability report
terrible!!!!
posted on Aug 09, 2010 by HiddenUser email: Hidden
Web site: Hidden
Used the services of TotalChoice Hosting for: over 3 years
Date when last hosted by TotalChoice Hosting (as of Aug 09, 2010): 3 months - 1 year ago
TotalChoice Hosting Web Hosting Plan used: Deluxe reseller
Customer support rating: 1
Webhost Technical quality rating: 4
TotalChoice Hosting Web hosting services Cost/Value rating: 5
Web hosting provider Overall rating: 1
I used TCH for about 8 years, they used to be a good company and then last year started having lots of downtime, plus their customer service started to sink like a rock. Apparently staffing was cut and trying to get ahold of anyone when you had issues was impossible. I had probably the worst experience with them that I have ever had with any company. Personal letters/emails and phone calls to the owner were never returned. Apparently they didn't care about the 50 plus accounts I had with them plus all the people I had recommended use them after many years.
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The Host Whisperer
posted on Nov 24, 2008 by MPorterUser email: Hidden
Web site: www.snacksafe.com
Used the services of TotalChoice Hosting for: over 3 years
Date when last hosted by TotalChoice Hosting (as of Nov 24, 2008): Over 3 years ago
TotalChoice Hosting Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
TotalChoice Hosting Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
If you look at that TV show you will notice that in reality the problem nearly always lies with the dog owner and not with the dog. Likewise...nearly all problems that people have with their host (all hosts) are caused by their own mistakes and misunderstandings about what is going on. Then if there is any delay in successful resolution or any miscommunication between the service person and the customer...the customer perceives it as bad service.
I have been with TCH for years and have only good things to say about them. BUT...I am the type of person who searches the "family forums" for an answer to my problem before I post a service request. This serves both to maybe find me my answer (very rarely does anyone actually have a "new/original" problem) and to educate me as to the correct terms to use in my service request. If I cannot accurately describe what I need then how can they accurately give it to me?
Of course these statements would apply to any host.
90% of complaints come from 10% of the customers. Typically the newest 10%.
Do yourself a favor and use the web to help yourself. In the end you will save time and
be a part of the solution instead of a part of the problem.
Good luck.
MP
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Excellent host, best friendly service
posted on Feb 12, 2008 by zallazUser email: Hidden
Web site: n/a
Used the services of TotalChoice Hosting for: 1 year - 3 years
Date when last hosted by TotalChoice Hosting (as of Feb 12, 2008): N/A
TotalChoice Hosting Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
TotalChoice Hosting Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
Have been with TCH for almost 3 years. All I can say - this is the best host. There is no friendlier than them. Forum is outstanding, help in a matter of minutes, maximum an hour.
They are going out of their way to help and respond.
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