HostWay USA Review Reply
HostWay USA Reviews : Reply to review
Please note that the form bellow is only for HostWay USA owner or
representatives. Replies submitted from others will not
be published on our site.
If you are a customer of HostWay USA you can submit your review here.
If you just wish to comment on this review, please use the comments form here
You are replying to the following user review:
Hostway means trouble!
posted on Feb 18, 2010 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of HostWay USA for: Hidden
Date when last hosted by HostWay USA (as of Feb 18, 2010): Hidden
HostWay USA Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
HostWay USA Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 1
What a terrible, terrible company. Apart from the fact that their servers and support suck they are also hopelessly disorganized and incapable. Months ago I ordered some services with them. They said they couldn't charge my credit card - which is used for 20-30 online transactons each month elsewhere without a single problem - and advised me to pay via Paypal which I did. I sent them all of Paypal's transaction details - not only once but about 10 times since they kept sending reminders about "non-payment". Now, after 4 months they have suddenly charged my credit card for the same amount, saying that they never received my Paypal pament which is of course nonsense - I have all proof that it was paid. And their billing support doesn't even bother to reply anymore.
STAY AWAY - under all circumstances. Hostway means trouble on all levels!