HostWay USA Review Reply
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No customer service at all...
posted on Apr 13, 2009 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of HostWay USA for: Hidden
Date when last hosted by HostWay USA (as of Apr 13, 2009): Hidden
HostWay USA Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
HostWay USA Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 1
If you call on the weekend or don't have an hour to wait on hold. This company TOTALLY SUCKS. I was trying to get a simple DNS change, but since I called after 5 on a Friday, they said it wouldn't be done until Monday at the earliest. I called the "domain service center" on Monday, and it's been ten minutes now and I'm still on hold.
They bought ValueWeb and quickly turned it into "lack of value"-web.
Whatever you do, don't use Hostway/ValueWeb.
Just warning you.