HostWay USA Review Reply
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Hostway BAD BAD BAD!!
posted on Nov 05, 2007 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of HostWay USA for: Hidden
Date when last hosted by HostWay USA (as of Nov 05, 2007): Hidden
HostWay USA Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
HostWay USA Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I'm a web designer and have been using Hostway for myself and some of my clients for 5+ years. Starting in about Jan 2006 Hostway service has gotten SO BAD it has driven me to start moving my clients and myself to another provider.
*Service outages at least once a month
*20+ minute hold times for support are typical
*under-trained or just plain dumb support staff
*frequently phone support lines get overloaded to the piont that no calls can even go through
*more often than not support Q's sent via email go unanswered
To sum it up: Stay AWAY from Hostway. Hostway sucks! Hostway is incompitent. Hostway not worth the trouble!