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Reviews of HostWay USA

HostWay USA : User Reviews
Web Host Site: http://www.hostway.com/
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Average Rating of HostWay USA

Overall rating

3.05/10

Customer support

2.83/10

Technical quality/Reliability

3.38/10

Cost/Value

3.62/10


Based on 75 user reviews and votes

HostWay USA average Uptime 99.918%

View Details Based on 2336 days of uptime monitoring of 3 web sites hosted with HostWay USA
Click here for complete reliability report

[ Reviews 1 - 10 ]  [ Reviews 11 - 20 ]  [ Reviews 21 - 30 ]  [ Reviews 31 - 40 ]  [ Reviews 41 - 42 ]  

Excellent

posted on Sep 19, 2005 by Wes

User email: Hidden

Web site: Hidden

Used the services of HostWay USA for: 3 months - 1 year

Date when last hosted by HostWay USA (as of Sep 19, 2005): Current customer

HostWay USA Web Hosting Plan used: Hidden

Customer support rating: 10

Webhost Technical quality rating: 10

HostWay USA Web hosting services Cost/Value rating: 8

Web hosting provider Overall rating: 10

After going through 2 previous hosts and having less than stellar support and up-time I'm extremely please with HostWay. My dedicated server is truly up 99.9% of the time and the last 6 months have been nothing but success for my sites. I simply have no complaints at all about HostWay and they've allowed me to forget about my hosting and focus on making money.


Webhost can reply to this review here

User Comments(0)

Hostway poor business practices

posted on Aug 25, 2005 by IanF

User email: n/a

Web site: www.consumerrewards.com

Used the services of HostWay USA for: 1 year - 3 years

Date when last hosted by HostWay USA (as of Aug 25, 2005): 3 months - 1 year ago

HostWay USA Web Hosting Plan used: Hidden

Customer support rating: 1

Webhost Technical quality rating: 1

HostWay USA Web hosting services Cost/Value rating: 1

Web hosting provider Overall rating: 1

A disturbing pattern of poor business practices, poor customer service, poor credit or billing practices and general customer dissatisfaction has emerged at Hostway.

A Google search reveals a number of disgruntled Hostway customers.
According to former Hostway customer mongrelly, "HOSTWAY NOT ALL IT SEEMS", drickman says, "MISLEADING ADVERTISING", fourofour states, "I AM VERY DISPLEASED BY THE SERVICE (OR LACK THEREOF), almcc2 declares, "AGGRESSIVELY UNHELPFUL TECHNICAL SUPPORT", mzarozinski writes "CUSTOMER SERVICE IN THE TOILET", from tman269, "HOSTWAY IS KILLING MY BUSINESS", m0213 states, "HOSTWAY.COM CHEATED ME", tom b says, "A REAL PAIN, I WILL NEVER DO BUSINESS WITH HOSTWAY AGAIN", sharks13, declares, "U WILL FAIL WHEN U TREAT PEOPLE LIKE CRAP" and playerline.com warns, "STAY AWAY". According to the Better Business Bureau of Chicago, they processed a total of 43 complaints about this company in their last standard reporting period.

These 43 complaints do not include the much greater number of complaints unreported to the BBB like the 10 illustrated above.


Webhost can reply to this review here

User Comments(2)

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