Reviews of HostWay USA
HostWay USA : User ReviewsWeb Host Site: http://www.hostway.com/
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HostWay USA web hosting plans listed at Best Host Ratings:
- Personal Linux Hosting
$8.95 / month, 150 MB Space, 10.0 GB transfer - Gold Linux
$13.95 / month, 600 MB Space, 50.0 GB transfer - Gold Windows
$17.95 / month, 600 MB Space, 50.0 GB transfer - Gold Plus Linux
$19.95 / month, 800 MB Space, 100.0 GB transfer - Gold Plus Windows
$26.95 / month, 600 MB Space, 50.0 GB transfer - Platinum Linux
$26.95 / month, 1200 MB Space, Unlimited transfer - Platinum Windows
$44.95 / month, 1200 MB Space, Unlimited transfer - WebSuccess Platinum Plus Linux
$44.95 / month, 2000 MB Space, Unlimited transfer - WebSuccess Platinum Plus Windows
$71.95 / month, 2000 MB Space, Unlimited transfer - WebSuccess Diamond Linux
$71.95 / month, 3000 MB Space, Unlimited transfer - WebSuccess Diamond Windows
$99.95 / month, 3000 MB Space, Unlimited transfer
HostWay USA average Uptime 99.914%
Based on 2230 days of uptime monitoring of 3 web sites hosted with HostWay USA
Click here for complete reliability report
Stability and service are positives for Hostway
posted on Dec 12, 2011 by Lisa LipowskiUser email: Hidden
Web site: Hidden
Used the services of HostWay USA for: over 3 years
Date when last hosted by HostWay USA (as of Dec 12, 2011): Current customer
HostWay USA Web Hosting Plan used: Hidden
Customer support rating: 7
Webhost Technical quality rating: 8
HostWay USA Web hosting services Cost/Value rating: 7
Web hosting provider Overall rating: 8
I have been using Hostway's services for my corporate needs for many years and have found the quality and stability I require. Technical support is responsive, professional and helpful.
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Hostway is Terrific!
posted on Sep 28, 2011 by Eleanor WhiteUser email:
Web site: www.housingpartnersinc.com
Used the services of HostWay USA for: over 3 years
Date when last hosted by HostWay USA (as of Sep 28, 2011): Current customer
HostWay USA Web Hosting Plan used: Gold
Customer support rating: 10
Webhost Technical quality rating: 10
HostWay USA Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I am the co-owner of a very small consulting firm, with no expertise in web hosting and little extra money to pay for hosting. I am also a baby boomer, so didn't grow up knowing how to manipulate software! With Hostway I was able to design,implement, and now maintain my website with no other help. We have received many compliments on our admittedly basic website, but it certainly does the trick for my company. Thank you, Hostway!
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Utter rubbish
posted on Sep 02, 2011 by HiddenUser email: Hidden
Web site: Hidden
Used the services of HostWay USA for: Hidden
Date when last hosted by HostWay USA (as of Sep 02, 2011): Less than 3 months ago
HostWay USA Web Hosting Plan used: n/a
Customer support rating: 1
Webhost Technical quality rating: 1
HostWay USA Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
Hostway are the worst in everything they do, there web interface is outdated, their phone support sucks, I was on the phone - first in the queue for nearly 30mins!! They never send renewal reminders so things just expire and then your account goes offline, yor website goes down and you can't get any emails. I am moving!!
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Hostway is the best web hosting service available.
posted on Jul 24, 2011 by Frank Grant Jr.User email:
Web site: www.amazingja.com
Used the services of HostWay USA for: over 3 years
Date when last hosted by HostWay USA (as of Jul 24, 2011): Current customer
HostWay USA Web Hosting Plan used: Linux FlexCloud Site Standard v1
Customer support rating: 10
Webhost Technical quality rating: 10
HostWay USA Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I have been with Hostway for five years. I have had at least three hosting plans, with Hostway over the years. Several domain name registrations over the five years. Hostway plans are attractively priced and Hostway technical support is very knowledgeable, they can resolve any problems you have with any issue you have with your Hostway Plan.
Hostway offers excellent plans and service. I will continue to do business with hostway years to come.
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HostWay is the Worst Hosting Company!! Run!!!
posted on Dec 19, 2010 by Benjamin WhiteUser email:
Web site: www.deckprosonline.com
Used the services of HostWay USA for: over 3 years
Date when last hosted by HostWay USA (as of Dec 19, 2010): Less than 3 months ago
HostWay USA Web Hosting Plan used: Linux Business Hosting Plan
Customer support rating: 1
Webhost Technical quality rating: 1
HostWay USA Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I have been with Valueweb/Hostway for nearly 5 years. During that time my site has actually been up close to 3 years with the "normal" 2-3 month downtime in between. I have had to completely rebuild my site from scratch 2 times after they lost all of my files and back-ups, with nothing more from them than " We don't know what happened..sorry". They also have the tendency to "misplace" their client's payment histories and demand that you pay the amount that they "think" you owe them or they will shut down your site. Don't bother sending in financial records, from your bank, to prove them wrong, as they will only get "misplaced" as well. My advice to anyone who is considering using this, and I am using this term very loosely, "company" to host your site, should RUN! I have finally broken away from them, just this week, but not without having to leave my site behind. -Benjamin White - Founder/President of Deckpros Inc.
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Terrible Ethics
posted on Apr 28, 2010 by HiddenUser email: Hidden
Web site: Hidden
Used the services of HostWay USA for: Hidden
Date when last hosted by HostWay USA (as of Apr 28, 2010): Hidden
HostWay USA Web Hosting Plan used: Hidden
Customer support rating: 2
Webhost Technical quality rating: 1
HostWay USA Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
There is no way for the client to cancel a subscription off of the website. AND, there's no way for a client to find out HOW to cancel a subscription if they are logged into the website. I searched for over two hours to figure out how to cancel my service. I finally did a google search, and came to this page: http://www.hostway.com/legal/billing_policy.html which I can't even get to from my client page.
NEVER AGAIN.
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Hostway is Awful
posted on Apr 25, 2010 by HiddenUser email: Hidden
Web site: Hidden
Used the services of HostWay USA for: over 3 years
Date when last hosted by HostWay USA (as of Apr 25, 2010): Current customer
HostWay USA Web Hosting Plan used: Platinum
Customer support rating: 1
Webhost Technical quality rating: 1
HostWay USA Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
Hostway used to be a great company. As of 2010, they suck. I need a reliable small business hosting plan with 24/7 support. I moved 10 sites away from Hostway. I have my major site to move, but Hostgator isn't the answer, where I have a dedicated (and slow) server. Any recommendations are appreciated. I will pay more for reliable, speedy service, but where is it?
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Downhill Decade
posted on Mar 18, 2010 by BuckyUser email: Hidden
Web site: Hidden
Used the services of HostWay USA for: over 3 years
Date when last hosted by HostWay USA (as of Mar 18, 2010): Less than 3 months ago
HostWay USA Web Hosting Plan used: Gold
Customer support rating: 2
Webhost Technical quality rating: 5
HostWay USA Web hosting services Cost/Value rating: 5
Web hosting provider Overall rating: 1
I see numerous reviews here which mimic my experience. When I joined nearly a decade ago, they were great. No they suck. It's a clear progression and it's reassuring to see how many other people agree. It's not just me they've been picking on. My worst complaint is that they change things without my permission! Something as basic as my e-mail user id suddenly stoped working when they changed it's format without asking! They take my money, claiming to support "unlimited" e-mail aliases then, two months later, switch the control panel screens all around so that you can only see 250 of them. Go back a year, when they told me that I had some specific amount of storage. When I tried to use half of it, I got an error. When I FINALLY got through to an English-speaking human, they told me that the server was full. It was like saying "Yeah, we're open 24 hours, just not all in a row."
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Hostway server problesm
posted on Mar 17, 2010 by Shawn AlaldioUser email:
Web site: www.K38WaterSafety.com
Used the services of HostWay USA for: over 3 years
Date when last hosted by HostWay USA (as of Mar 17, 2010): N/A
HostWay USA Web Hosting Plan used: Gold
Customer support rating: 1
Webhost Technical quality rating: 1
HostWay USA Web hosting services Cost/Value rating: 8
Web hosting provider Overall rating: 1
My time with Hostway is coming to an end. My site is constantly down for database errors. Technical support will not respond in a timely fashion so when the database is up and running they do not see a problem. The servers have broken links and multiple issues as they tell me and have had to move my site several times. This is an ongoing problem and chronic. I'm changing to another company.
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Hostway means trouble!
posted on Feb 18, 2010 by Peter BlumtrittUser email:
Web site: Hidden
Used the services of HostWay USA for: over 3 years
Date when last hosted by HostWay USA (as of Feb 18, 2010): Less than 3 months ago
HostWay USA Web Hosting Plan used: Gold
Customer support rating: 1
Webhost Technical quality rating: 1
HostWay USA Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 1
What a terrible, terrible company. Apart from the fact that their servers and support suck they are also hopelessly disorganized and incapable. Months ago I ordered some services with them. They said they couldn't charge my credit card - which is used for 20-30 online transactons each month elsewhere without a single problem - and advised me to pay via Paypal which I did. I sent them all of Paypal's transaction details - not only once but about 10 times since they kept sending reminders about "non-payment". Now, after 4 months they have suddenly charged my credit card for the same amount, saying that they never received my Paypal pament which is of course nonsense - I have all proof that it was paid. And their billing support doesn't even bother to reply anymore.
STAY AWAY - under all circumstances. Hostway means trouble on all levels!
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