Access is no problem, but the after sale support is very poor. I agree with other reviews that SPAM from their servers is a huge problem. Yahoo has gray-listed such that ALL hostgator originated email goes to my SPAM box. Prevents or complicates forwarding emails. I also needed to use Front Page extensions and couldn't get them to load. Got support fairly quickly, but the feature is still not working correctly. So now what do I do?... I want to add another domain to the site, but am not comfortable doing that.