I switched to these guys & have had nothing but issues ever since. I resell hosting for my web design clients & switching to them took so long I lost clients from it (great way to start). Ever since I have had issues with email, spam, among other problem. Support is lacking. They claim to have Instant Message & phone support, but they are simply sales people given very basic info, so if you have a question any more difficult than something a monkey can answer, you will get the dreaded canned "Please email support@hostgator.com" response. So basically, they only provide email support. This just makes problems last for days because of the slow communication.

Lastly, I now have a problem that any email sent to a Yahoo email address, never gets to them. After weeks of waiting to get this solved I received a response saying that yahoo would not respond to their emails, so there is nothing they can do about it. That is right folks, I am now looking at 20 angry clients that are running businesses, but cannot send emails to yahoo addresses. I am now looking to switch before I lose more clients because of this rediculous problem.