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Reviews of HostGator.com
HostGator.com : User Reviews
Web Host Site: http://www.hostgator.com
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Hostgator.com, LLC has quickly grown from its humble beginnings in Boca Raton, Florida into one of the most respected names in the web hosting industry. We offer 24/7/365 phone support, 99.9% uptime, and have a 30 day money back guarantee.
[Read our editor's review of HostGator.com]
HostGator.com web hosting plans listed at Best Host Ratings:
- Hatchling
$6.95 / month, 350000 MB Space, 300.0 GB transfer
- Baby
$9.95 / month, 600000 MB Space, 6000.0 GB transfer
- Swamp
$14.95 / month, 1000000 MB Space, Unlimited transfer
- Aluminum Reseller
$24.95 / month, 24000 MB Space, 250.0 GB transfer
- Basic Dedicated Server
$174.00 / month, 80000 MB Space, 1500.0 GB transfer
Average Rating of HostGator.com
Overall rating
8.29/10
Customer support
5.90/10
Technical quality/Reliability
6.14/10
Cost/Value
7.57/10
Based on 53 user reviews and votes
HostGator.com average Uptime 99.881%
Based on 916 days of uptime monitoring of 5 web sites hosted with HostGator.com
Click here for complete reliability report
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[ Reviews 1
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[ Reviews 11 - 20 ]
[ Reviews 21
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Up time good, but.... - Review
posted on Dec 05, 2007 by Mitzi VanSant |
| User email: Hidden
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| User
web site: Hidden |
| Used the services of HostGator.com for: 3 months - 1 year |
| Date when last
hosted by HostGator.com (as of Dec 05, 2007): Current customer |
| HostGator.com Web hosting
Plan used: Hidden |
| Customer support
rating: 1 |
| Webhost Technical quality
rating: 5 |
| HostGator.com Web hosting
services Cost/Value rating: 6 |
| Web hosting provider Overall
rating: 4 |
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Access is no problem, but the after sale support is very poor. I agree with other reviews that SPAM from their servers is a huge problem. Yahoo has gray-listed such that ALL hostgator originated email goes to my SPAM box. Prevents or complicates forwarding emails. I also needed to use Front Page extensions and couldn't get them to load. Got support fairly quickly, but the feature is still not working correctly. So now what do I do?... I want to add another domain to the site, but am not comfortable doing that.
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It used to run fast - Review
posted on Oct 25, 2007 by Alan Kay |
| User email: Hidden
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| User
web site: n/a |
| Used the services of HostGator.com for: 1 year - 3 years |
| Date when last
hosted by HostGator.com (as of Oct 25, 2007): Current customer |
| HostGator.com Web hosting
Plan used: Hidden |
| Customer support
rating: 1 |
| Webhost Technical quality
rating: 1 |
| HostGator.com Web hosting
services Cost/Value rating: 5 |
| Web hosting provider Overall
rating: 1 |
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They where good when my site had no problems, but when problems arise the support staff can't do shit all they do is tell you to open a support ticket so they can take their sweet ass time responding to you. They seem to have an interest in getting new customers and leaving the old ones to fend for themselves. Well one thing is for certain they lost me as a customers and will loose many more in the future
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Host Gator Hosting Low Price, Low Support - Review
posted on Sep 30, 2007 by Jerry Davis |
| User email:
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| User
web site: http://www.whoisthebestwebhost.com |
| Used the services of HostGator.com for: 1 year - 3 years |
| Date when last
hosted by HostGator.com (as of Sep 30, 2007): 3 months - 1 year ago |
| HostGator.com Web hosting
Plan used: Hidden |
| Customer support
rating: 1 |
| Webhost Technical quality
rating: 5 |
| HostGator.com Web hosting
services Cost/Value rating: 10 |
| Web hosting provider Overall
rating: 5 |
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I really liked HostGator's price, the only downfall is support is slow and iffy at best.
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Can't email to Yahoo addresses?? - Review
posted on Jul 05, 2007 by Anonymous |
| User email: Hidden
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| User
web site: Hidden |
| Used the services of HostGator.com for: 1 year - 3 years |
| Date when last
hosted by HostGator.com (as of Jul 05, 2007): Current customer |
| HostGator.com Web hosting
Plan used: Hidden |
| Customer support
rating: 4 |
| Webhost Technical quality
rating: 2 |
| HostGator.com Web hosting
services Cost/Value rating: 5 |
| Web hosting provider Overall
rating: 4 |
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I switched to these guys & have had nothing but issues ever since. I resell hosting for my web design clients & switching to them took so long I lost clients from it (great way to start). Ever since I have had issues with email, spam, among other problem. Support is lacking. They claim to have Instant Message & phone support, but they are simply sales people given very basic info, so if you have a question any more difficult than something a monkey can answer, you will get the dreaded canned "Please email support@hostgator.com" response. So basically, they only provide email support. This just makes problems last for days because of the slow communication.
Lastly, I now have a problem that any email sent to a Yahoo email address, never gets to them. After weeks of waiting to get this solved I received a response saying that yahoo would not respond to their emails, so there is nothing they can do about it. That is right folks, I am now looking at 20 angry clients that are running businesses, but cannot send emails to yahoo addresses. I am now looking to switch before I lose more clients because of this rediculous problem.
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Worst webhost provider - Review
posted on Jul 02, 2007 by alem melaku |
| User email:
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| User
web site: Hidden |
| Used the services of HostGator.com for: 3 months - 1 year |
| Date when last
hosted by HostGator.com (as of Jul 02, 2007): Current customer |
| HostGator.com Web hosting
Plan used: Hidden |
| Customer support
rating: 10 |
| Webhost Technical quality
rating: 10 |
| HostGator.com Web hosting
services Cost/Value rating: 10 |
| Web hosting provider Overall
rating: 10 |
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I am really disappointed by their customer services. They are one of the worst when it comes to customer service
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Good support - Review
posted on May 21, 2007 by Alex |
| User email: Hidden
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| User
web site: Hidden |
| Used the services of HostGator.com for: 1 month - 3 months |
| Date when last
hosted by HostGator.com (as of May 21, 2007): Current customer |
| HostGator.com Web hosting
Plan used: Hidden |
| Customer support
rating: 10 |
| Webhost Technical quality
rating: 10 |
| HostGator.com Web hosting
services Cost/Value rating: 10 |
| Web hosting provider Overall
rating: 10 |
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I have used the online chat support and it is great. You do not need to wait at all to get the answer you needed.
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Very good - Review
posted on Mar 20, 2007 by Anonymous |
| User email: Hidden
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| User
web site: www.lawinfonet.net |
| Used the services of HostGator.com for: 1 month - 3 months |
| Date when last
hosted by HostGator.com (as of Mar 20, 2007): Current customer |
| HostGator.com Web hosting
Plan used: Hidden |
| Customer support
rating: 9 |
| Webhost Technical quality
rating: 10 |
| HostGator.com Web hosting
services Cost/Value rating: 10 |
| Web hosting provider Overall
rating: n/a |
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Fast and painless setup, Fast, responsive support. Only once (out of about 10 questions) was I not 100% satisfied with a solution and that was a minor issue in the first place.
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excellent customer support - Review
posted on Mar 07, 2007 by Derek |
| User email: Hidden
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| User
web site: http://www.computerconscript.com |
| Used the services of HostGator.com for: 1 month - 3 months |
| Date when last
hosted by HostGator.com (as of Mar 07, 2007): Current customer |
| HostGator.com Web hosting
Plan used: Hidden |
| Customer support
rating: 10 |
| Webhost Technical quality
rating: 10 |
| HostGator.com Web hosting
services Cost/Value rating: 10 |
| Web hosting provider Overall
rating: 10 |
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I was with Infinology for 2 years. When my plan came close to expiring, I searched for a new webhost because Infinology is just plain aweful. I read may reviews and determined Hostgator to be the best value for the dollar. I also called them several times, even used the online chat support and they actually respond with courtesy! What a difference from Infinology.
Thus far, everything is going great with Hostgator. Read the majority of reviews and you will see most agree.
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crap service agents - Review
posted on Dec 18, 2006 by prodigy |
| User email: Hidden
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| User
web site: Hidden |
| Used the services of HostGator.com for: 1 year - 3 years |
| Date when last
hosted by HostGator.com (as of Dec 18, 2006): Less than 3 months ago |
| HostGator.com Web hosting
Plan used: Hidden |
| Customer support
rating: 1 |
| Webhost Technical quality
rating: 3 |
| HostGator.com Web hosting
services Cost/Value rating: 9 |
| Web hosting provider Overall
rating: 8 |
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They are abrupt, rude, and don't really care to help you.
Ask around from anyone who has ACTUALLY TALKED TO THEM.
Their staff used for service/support is a JOKE!
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Good Service - Review
posted on Nov 24, 2006 by Mike |
| User email: Hidden
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| User
web site: www.std-testing.org |
| Used the services of HostGator.com for: 3 months - 1 year |
| Date when last
hosted by HostGator.com (as of Nov 24, 2006): Current customer |
| HostGator.com Web hosting
Plan used: Hidden |
| Customer support
rating: 10 |
| Webhost Technical quality
rating: 10 |
| HostGator.com Web hosting
services Cost/Value rating: 10 |
| Web hosting provider Overall
rating: 10 |
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I have been using HostGator for a while and the support is very good and site is never down.
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[ Reviews 1
- 10 ]
[ Reviews 11 - 20 ]
[ Reviews 21
- 21 ]
This site is not connected with HostGator.com in any way.
The user reviews published here are solely user opinions and they should not be taken as a substitute for your own research, as well as they should not be relied
upon for making your decisions or any other purpose.
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