Reviews of HostGator.com
HostGator.com : User ReviewsWeb Host Site: http://www.hostgator.com
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HostGator is one of the world's top 10 largest web hosting companies with more than 2,200,000 hosted domains. We have over 260 employees to provide you superior around the clock support. We are the perfect choice whether you are looking for business, personal, or even Fortune 500 hosting. Every web hosting plan comes with a 45 day money back guarantee, 99.9% uptime guarantee, and is fully guaranteed by the owner himself. If you ever have a problem with the regular support, just ask that your ticket be assigned to Brent and he will personally take the time to give you the VIP attention that you deserve.
[Read our editor's review of HostGator.com]
HostGator.com web hosting plans listed at Best Host Ratings:
- Hatchling
$6.95 / month, Unlimited Space, Unlimited transfer - Baby
$9.95 / month, Unlimited Space, Unlimited transfer - Swamp
$14.95 / month, Unlimited Space, Unlimited transfer - Aluminum Reseller
$24.95 / month, 24000 MB Space, 250.0 GB transfer - Basic Dedicated Server
$174.00 / month, 80000 MB Space, 1500.0 GB transfer
HostGator.com average Uptime 99.928%
Based on 1706 days of uptime monitoring of 5 web sites hosted with HostGator.com
Click here for complete reliability report
Best so Far
posted on Jul 31, 2010 by CraigUser email: Hidden
Web site: www.tuppencetalksnfl.com
Used the services of HostGator.com for: 3 months - 1 year
Date when last hosted by HostGator.com (as of Jul 31, 2010): Current customer
HostGator.com Web Hosting Plan used: Reseller & Hatchling
Customer support rating: 8
Webhost Technical quality rating: 9
HostGator.com Web hosting services Cost/Value rating: 9
Web hosting provider Overall rating: 9
I have used numerous hosting companies over the years but so far Host gator have proven to be both reliable and helpful.
I have rarely needed to contact the support but so far when needed they have came through.
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Great
posted on Apr 22, 2010 by EclipseUser email: Hidden
Web site: http://www.battleofthelords.com
Used the services of HostGator.com for: 1 month - 3 months
Date when last hosted by HostGator.com (as of Apr 22, 2010): Current customer
HostGator.com Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 9
HostGator.com Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
Great one to go with
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Best Web Hosting
posted on Apr 06, 2010 by Bayu MuktiUser email: Hidden
Web site: http://www.bayumukti.com
Used the services of HostGator.com for: 3 months - 1 year
Date when last hosted by HostGator.com (as of Apr 06, 2010): 1 year - 3 years ago
HostGator.com Web Hosting Plan used: n/a
Customer support rating: 10
Webhost Technical quality rating: 10
HostGator.com Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I like hostgator, I dont like hostmonster and bluehost.com .
hosmonster and bluehost very easy suspended account, not recomended hosting
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Excellent
posted on Mar 10, 2010 by MikeUser email: Hidden
Web site: www.fantasygeek.com
Used the services of HostGator.com for: 1 year - 3 years
Date when last hosted by HostGator.com (as of Mar 10, 2010): Current customer
HostGator.com Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 9
HostGator.com Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
Never more than a minute or two wait for a live chat, and problems usually end up being my own fault.
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Ok until you try to cancel
posted on Nov 23, 2009 by JonUser email: Hidden
Web site: n/a
Used the services of HostGator.com for: 1 year - 3 years
Date when last hosted by HostGator.com (as of Nov 23, 2009): Less than 3 months ago
HostGator.com Web Hosting Plan used: middle range
Customer support rating: 4
Webhost Technical quality rating: 8
HostGator.com Web hosting services Cost/Value rating: 6
Web hosting provider Overall rating: 7
The service was ok, but in trying to cancel my service I was forced to send 4 emails. For the price (on the high end of average) I'm sure you can do better.
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Crappiest Service Ever
posted on Oct 07, 2009 by Gavin PUser email:
Web site: www.ImNotTelling.com
Used the services of HostGator.com for: 1 year - 3 years
Date when last hosted by HostGator.com (as of Oct 07, 2009): N/A
HostGator.com Web Hosting Plan used: Business Plan
Customer support rating: 1
Webhost Technical quality rating: 1
HostGator.com Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
SO I called in and told the person that there was a problem with my phpMyAdmin application. I could not see the table names on the right hand side of the screen. There was an error saying there were no tables in the db. The only other problem was it would not preform a backup... Other than that everything was working fine. I could browse my tables and pull my data. First I get an email saying that they could not replicate the issue and that the db was file... He sent text showing all the tables were intact. Then I sent back an email saying that the problem was with the phpMyAdmin and not the DB itself. Anyway I then get an email saying that my db is corrupted and was deleted.
YES, THEY ACTUALLY DELETED THE DATABASE!!!
There are no backups for the last two weeks (One of the reason I openned the ticket). Then after being given the run around for hour and hours I finally have given up.
They have no backup files themselves????
I was going to be running my business from this server. How can I do that now? I have no faith in the company now I will move the whole site before going live... While it is in development I'll just have to make sure I backup every time I stop working for hte night.
I have done support in the past for Banks and other businesses and if I ever just deleted a DB I'm sure I would have been fired on the spot.
Bad Company, I just don't trust them anymore.
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There OK
posted on Apr 03, 2009 by Fred SmithersUser email:
Web site: www.smithers.com
Used the services of HostGator.com for: 1 month - 3 months
Date when last hosted by HostGator.com (as of Apr 03, 2009): Less than 3 months ago
HostGator.com Web Hosting Plan used: Host Gator
Customer support rating: 6
Webhost Technical quality rating: 5
HostGator.com Web hosting services Cost/Value rating: 6
Web hosting provider Overall rating: 5
They're ok..but I would not recommend them.
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Overselling on my server so it's goodbye
posted on Mar 16, 2009 by Stuart ThorburnUser email:
Web site: http://imhustle.com
Used the services of HostGator.com for: 1 year - 3 years
Date when last hosted by HostGator.com (as of Mar 16, 2009): Current customer
HostGator.com Web Hosting Plan used: Business
Customer support rating: 4
Webhost Technical quality rating: 4
HostGator.com Web hosting services Cost/Value rating: 5
Web hosting provider Overall rating: 5
Everything was fine until recently and now it's 50/50 if I get on my sites or get a 500 error. This is entirely due to overselling and not as 'customer services' tried to say 'incorrectly set-up sites' - how come they've been running fine for months then?
Your sites are your store front so if customers can't even see them it's bye bye to my customers and Hostgator!
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Works for me
posted on Mar 14, 2009 by HiddenUser email: Hidden
Web site: Hidden
Used the services of HostGator.com for: 3 months - 1 year
Date when last hosted by HostGator.com (as of Mar 14, 2009): Current customer
HostGator.com Web Hosting Plan used: Baby
Customer support rating: 10
Webhost Technical quality rating: 10
HostGator.com Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
Easy to contact. Easy to set up. Easy to get tech support, who are helpful. Cost is low. I am going to move another one of my domains here.
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Overall Good Hosting
posted on Nov 30, 2008 by Amy GeistUser email: Hidden
Web site: www.labtests.md/std-testing-panel.php
Used the services of HostGator.com for: 3 months - 1 year
Date when last hosted by HostGator.com (as of Nov 30, 2008): Current customer
HostGator.com Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 8
HostGator.com Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I believe that the hosting overall is good. However, their terms of service only allows 50,000 inodes to be used even though they say they have unlimited domains...
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