Reviews of GoDaddy
GoDaddy : User ReviewsWeb Host Site: https://www.godaddy.com/
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GoDaddy.com takes the uncertainty out of hosting - and puts service, performance and value back in. No matter which hosting type or plan you choose, your site receives 24/7 maintenance and protection in our world-class data center.
GoDaddy web hosting plans listed at Best Host Ratings:
- Economy hosting plan
$3.16 / month, 500 MB Space, 25.0 GB transfer - Deluxe hosting plan Linux
$7.96 / month, 2000 MB Space, 100.0 GB transfer - Deluxe hosting plan Windows
$7.96 / month, 2000 MB Space, 100.0 GB transfer - Premium hosting plan Linux
$15.69 / month, 4000 MB Space, 200.0 GB transfer - Premium hosting plan Windows
$15.69 / month, 4000 MB Space, 200.0 GB transfer
GoDaddy average Uptime 99.950%
Based on 2233 days of uptime monitoring of 4 web sites hosted with GoDaddy
Click here for complete reliability report
bad support, useless! Very slow server! Don't buy any plan!!!
posted on Sep 20, 2009 by HiddenUser email: Hidden
Web site: Hidden
Used the services of GoDaddy for: 1 month - 3 months
Date when last hosted by GoDaddy (as of Sep 20, 2009): Current customer
GoDaddy Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
GoDaddy Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 1
Godaddy doesn't have tech support (know nothing)! I buy the email for 5 users. When I login in China or Hong Kong, It loads for 5 minutes without any information come out. It has no problem to login in USA. I called to their tech support. They just told me they don't know what's happen either. You buy an email plan but you can't login. Is it useless? I plan to change back to yahoo server but it has to wait 60 days if the domain name is new. Wasting my money!!!!!!
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The support is terrible,
posted on Sep 14, 2009 by robertUser email: Hidden
Web site: Hidden
Used the services of GoDaddy for: 3 months - 1 year
Date when last hosted by GoDaddy (as of Sep 14, 2009): Less than 3 months ago
GoDaddy Web Hosting Plan used: linux hosting plan
Customer support rating: 1
Webhost Technical quality rating: 1
GoDaddy Web hosting services Cost/Value rating: 6
Web hosting provider Overall rating: 4
The support is terrible,
I have a paid hosting account and it was suddenly disabled to enable the account again was not possible and godaddy support just answered me after numerous mail send to them with the link to the help page how to set up an account.
They are unwilling to help a loyal customer
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My experience has been much better
posted on Jul 22, 2009 by BubbaUser email:
Web site: n/a
Used the services of GoDaddy for: 1 year - 3 years
Date when last hosted by GoDaddy (as of Jul 22, 2009): Current customer
GoDaddy Web Hosting Plan used: ecommerce
Customer support rating: 9
Webhost Technical quality rating: 8
GoDaddy Web hosting services Cost/Value rating: 9
Web hosting provider Overall rating: 8
I've been with GoDaddy since 2006. I have 104 domain names hosted or parked with them.
Their website interface is extremely confusing to me, especially if I haven't used it for a month so I forget.
However, they make up for it by providing the best telephone support of any company I've ever dealt with.
1) They are Americans, and most speak clearly and in normal terms, not Geek.
2) Those that do speak Geek don't usually mind when you ask for a clearer explanation
3) The Customer service people on the phone don't pressure you to hurry up, or act exasperated when you ask questions which are surely way below their level of learning.
4) I frequently call with one question but think of others while on the line with them. They always take time to answer every question to my satisfaction.
5) I've called GoDaddy's support probably 100 times and I've only had two bad experiences. When I did, I just ended the call, and called right back in order to get a different person. Works every time! :)
6) Did I mention their phone bank is in the USA?
I have two major complaints.
1) The admin side of my GoDaddy account runs reallllly slowwwwwly. Tech support tells me it's because I have 104 domain names. Seems to me they should fix that for me. I spend a lot of money there.
2) Their admin pages time out way too fast! I do a million things a day, and so if I'm working on a website then a customer comes in or calls in, or if I have to search for graphics on my hard drive, I have to ignore the admin page for 10-30 minutes. When I come back, it's logged itself out! I want a 60-minute timeout allowance.
Now, I do have a small ecommerce site hosted with GoDaddy and I have not noticed it running slowly, even though my admin side does.
I should note that their ecommerce software is simple, and looks good (because I used one of their templates), but doesn't allow a lot of options like good control over coupons. It's basic, but doesn't require the learning curve of something like Miva Merchant.
I recommend GoDaddy very highly--especially to people who are not highly tech-savvy.
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Terrible Service
posted on Jun 28, 2009 by HiddenUser email: Hidden
Web site: Hidden
Used the services of GoDaddy for: 1 year - 3 years
Date when last hosted by GoDaddy (as of Jun 28, 2009): Less than 3 months ago
GoDaddy Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 6
GoDaddy Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 1
The price for bare-bones domain hosting is actually $9.63 or more after one year.
The website is confusing and web forms appear designed to disorient the user and upsell more product at every stage of a process.
When you makes changes to your profile you're locked in for 60 days (apparently you agree to this on in one of 3 links containing legal information).
This means that if you make changes to your contact information in order to facilitate a transfer of an expiring domain to a cheaper and/or better service you end up having to pay GoDaddy an additional year of service.
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godaddy sharks
posted on Jun 18, 2009 by AnonymousUser email: n/a
Web site: n/a
Used the services of GoDaddy for: 1 year - 3 years
Date when last hosted by GoDaddy (as of Jun 18, 2009): Current customer
GoDaddy Web Hosting Plan used: n/a
Customer support rating: 1
Webhost Technical quality rating: 6
GoDaddy Web hosting services Cost/Value rating: 6
Web hosting provider Overall rating: 2
godaddy is set up to confusing and complicated. It is extremely difficult to get assistance for refunds (im still trying to get money back from them) they want you to sign up for a cheap website and then forget that you are paying them. I am very frustrated and disappointed with their interface and their service,and I will be moving my sites elsewhere ASAP.
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Nice fatures, slow server
posted on Apr 24, 2009 by mclodUser email: Hidden
Web site: Hidden
Used the services of GoDaddy for: 3 months - 1 year
Date when last hosted by GoDaddy (as of Apr 24, 2009): Current customer
GoDaddy Web Hosting Plan used: economy plan
Customer support rating: 10
Webhost Technical quality rating: 10
GoDaddy Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 5
I have been with godaddy for couples months and like the features they offers but I’m now more or less satisfied with page load times.
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Avoid, avoid, avoid
posted on Mar 27, 2009 by HiddenUser email: Hidden
Web site: Hidden
Used the services of GoDaddy for: over 3 years
Date when last hosted by GoDaddy (as of Mar 27, 2009): Current customer
GoDaddy Web Hosting Plan used: Economy Linux
Customer support rating: 1
Webhost Technical quality rating: 1
GoDaddy Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
It’s difficult to express in words just how bad this outfit is. There are 2 main problems: (1) the site is excruciatingly slow; (2) when there are problems (and trust me, there will be) their technical support is slow, incompetent, unhelpful and complacent. You can be without your site for weeks. Avoid at all costs. I will move as soon as I can choose a new host.
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n/a
posted on Mar 20, 2009 by AnonymousUser email: n/a
Web site: n/a
Used the services of GoDaddy for: N/A
Date when last hosted by GoDaddy (as of Mar 20, 2009): N/A
GoDaddy Web Hosting Plan used: n/a
Customer support rating: 3
Webhost Technical quality rating: 3
GoDaddy Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 3
Bad info from support staff on repeated calls. Bad stats for my site. Am in processes of finding new hosting provider.
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Worthless for any kind of site that actually gets traffic
posted on Mar 15, 2009 by GregUser email: Hidden
Web site: Hidden
Used the services of GoDaddy for: 1 year - 3 years
Date when last hosted by GoDaddy (as of Mar 15, 2009): Less than 3 months ago
GoDaddy Web Hosting Plan used: Shared Linux
Customer support rating: 3
Webhost Technical quality rating: 1
GoDaddy Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 1
Got sucked in by GoDaddy with low-priced domain and hosting offers. For a while, it was okay because I really just needed a few static pages up and I didn't have much traffic. For that, it was the lowest price I could find and it sufficed.
However, eventually I put up a site driven by Joomla, and traffic increased around the same time. On average, I had about two dozen users online during the daytime and evening hours, and GoDaddy's servers seemed incapable of handling even this small load. Page load times creeped up to 20 and 30 seconds, if the pages loaded at all. Tier 1 phone support was able to log on and verify the problem existed, but when they escalated it to the engineers I always got a reply back 24 hours later that they could see no issues. They blamed bad coding, despite the fact that Joomla is provided for installation on their hosting accounts within their own control panel. Meanwhile, I subscribed to a server monitoring service that checked twenty times an hour - my site failed to load 3% of the time (and the service only reported a failure if it could be confirmed by multiple geographically diverse testing sites).
I moved the site to Hostgator after getting annoyed at being jerked around. The exact same site has had 100% uptime with Hostgator, and the average page load time is less than one-sixth of what it was at GoDaddy.
I don't know if it's the hosting servers or the database servers that are overloaded (and yes, they're separate), but it's very clear that GoDaddy has an overcrowding issue on its shared servers. Avoid them if you use Joomla or any other database-driven CMS, even if your traffic is on the low side. If their low costs have already drawn you in, be prepared to babysit.
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GoDaddy is the hosting world's equivalent to ENRON
posted on Jan 22, 2009 by JaeUser email: Hidden
Web site: Hidden
Used the services of GoDaddy for: over 3 years
Date when last hosted by GoDaddy (as of Jan 22, 2009): Current customer
GoDaddy Web Hosting Plan used: website tonight
Customer support rating: 1
Webhost Technical quality rating: 4
GoDaddy Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 3
These guys are major scam artists. Their products are misleading and the customer service is a bad joke. Worst of all they are a bunch of crooks, they know it and think it's funny. I imagine they sit around at their desks saying, "Man aren't we smart the way we rip people off and get away with it"
They will boldly steal your money and then laugh at you when you complain. When they lie to you and screw up your billing account, and they will, you'll have to go to your credit card company to dispute the charges. That's the only way to get your money back with these jokers.
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