Reviews of GnxOnline
GnxOnline : User ReviewsWeb Host Site: http://www.gnxonline.com/
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GnxOnline offers Affordable web hosting and domain registrations. A premium service without premium pricing. Our superior network and world class support have gained us a solid reputation for quality and service.
GnxOnline web hosting plans listed at Best Host Ratings:
- Linux Premium
$3.75 / month, 500 MB Space, Unlimited transfer - Windows Premium
$4.95 / month, 500 MB Space, Unlimited transfer - Linux Power
$5.99 / month, 800 MB Space, Unlimited transfer - Windows Power
$6.95 / month, 800 MB Space, Unlimited transfer - Linux Multiple Domain
$9.99 / month, 1000 MB Space, Unlimited transfer - Windows Multiple Domain
$9.99 / month, 1000 MB Space, Unlimited transfer
GnxOnline average Uptime 99.667%
Based on 2336 days of uptime monitoring of 1 web sites hosted with GnxOnline
Click here for complete reliability report
MUST NOT CHOOSE HOSTING : GNXONLINE.COM
posted on Jul 13, 2010 by paimpomzilUser email: Hidden
Web site: Hidden
Used the services of GnxOnline for: over 3 years
Date when last hosted by GnxOnline (as of Jul 13, 2010): Current customer
GnxOnline Web Hosting Plan used: linux
Customer support rating: 1
Webhost Technical quality rating: 1
GnxOnline Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
THEY TOOK YOUR MONEY AND DISAPPEAR.. LOST MONEY, LOST VALUABLE DOMAIN
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Horrible, if any, customer service.
posted on Aug 08, 2009 by HiddenUser email: Hidden
Web site: n/a
Used the services of GnxOnline for: N/A
Date when last hosted by GnxOnline (as of Aug 08, 2009): N/A
GnxOnline Web Hosting Plan used: Going with Go Daddy
Customer support rating: 1
Webhost Technical quality rating: 1
GnxOnline Web hosting services Cost/Value rating: 9
Web hosting provider Overall rating: 3
Use anyone else except GNX, read the reviews from customers that have left them.
Like Me.
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"Dis" Service
posted on Oct 03, 2008 by JennyUser email: Hidden
Web site: www.rasmussonwebworks.com
Used the services of GnxOnline for: over 3 years
Date when last hosted by GnxOnline (as of Oct 03, 2008): Over 3 years ago
GnxOnline Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
GnxOnline Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 1
OK – I am LAST RESORTING. This is the 3rd year in a row that our domain has been inactivated (even though we are paid thru 2009). Each year I’ve had to email over and over again to try to get someone to respond to fix whatever you guys have screwed up. Once again I am waiting. Last year it was 7 days from the time that I put in a ticket (not to mention that the domain name had been down longer than that).
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No one can be this bad, they must be doing it on purpose
posted on Dec 28, 2007 by DanielUser email: Hidden
Web site: http://www.goand.net
Used the services of GnxOnline for: over 3 years
Date when last hosted by GnxOnline (as of Dec 28, 2007): Current customer
GnxOnline Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
GnxOnline Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
Terrible, quite simply no use what-so-ever.
If you have a problem (and you will) there is only one way to get it fixed and that is to fly out to Bangladesh, track them down and fix it yourself. Their habit of moving your web site to another platform every 6 months is infuriating; especially when they lose most of your files and delete all your IIS settings, FTP and email accounts.
Contacting their helpdesk via their ridiculous ticketing system is a lesson in futility. I am an experienced web developer/admin so even when I was able to remotely diagnose the problems and present simple solutions for them they would fob me off with a made-up technical excuse and close the ticket without doing anything. This battle would ensure for weeks at a time for a task as simple as giving me back my FTP access. It would often take months to recover from one of their "platform migrations" and sometimes I would be up and running for only a short time before they would hit me with the next migration.
In short, don't have anything to do with these cowboys. Throw your money in the sea instead and save yourself a lot of time, stress and frustration.
Oh yeah, they register themselves as the owner of your domain so if you want to leave them you have to get a new damain.
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Lousy
posted on Mar 17, 2006 by StephenUser email: Hidden
Web site: Hidden
Used the services of GnxOnline for: over 3 years
Date when last hosted by GnxOnline (as of Mar 17, 2006): Less than 3 months ago
GnxOnline Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
GnxOnline Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 1
I had multiple sites hosted with this company (8). They were constantly going down. The mail server was un-reliable, and I would find that files had been deleted from the server occasionally. Tech support is slow (days to respond), and sometimes incomprehensible. Once you register it takes days for you to receive your account info. I have had to request it on 3 occasions! The speed of the servers are extremely slow! Even though it’s cheap, spend a little more, and get a quality host. You will save time and stress.
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