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Watch for Add-on services, you cannot remove
posted on Sep 16, 2009 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of Fast2host for: Hidden
Date when last hosted by Fast2host (as of Sep 16, 2009): Hidden
Fast2host Web Hosting Plan used: Hidden
Customer support rating: 4
Webhost Technical quality rating: 5
Fast2host Web hosting services Cost/Value rating: 6
Web hosting provider Overall rating: 3
All was fine, until a couple of problems which snowballed. Firstly I tried to cancel (via helm) some items which were on a kind of auto-renew. Found this was impossible - had to contact customer support, who "lost" my support ticket, eventually saying it had just been overlooked!
After hours of heated debate, got the Add-ons removed, and then found my site had lost alot of its promised "flexibility". I was virtually unable to take control of it. After a couple of weeks, helm (icons) got replaced and the whole control panel got transfered to a new link based system. Complained but got ignored.
Found out some of my domains were awkward to renew, some were renewed by F2H themselves and locked down from me. Very strange. Glad to no longer to associated with them. Might be cheap, but try elsewhere (i.e United.Hosting)