Reviews of Cyber Host Pro
Cyber Host Pro : User ReviewsWeb Host Site: http://www.cyberhostpro.com
[Add To Favourites] [Submit a review]
Cyber Host Pro, Superb Value Windows 2003 Hosting, With Reseller services. Windows Hosting, Shared Hosting, Reseller Hosting, E-Commerce Hosting, VPS, Dedicated Servers, Domain Registration, Web Design, IT Outsource Support, Web Development.
Cyber Host Pro web hosting plans listed at Best Host Ratings:
- Bronze Windows 2003 Reseller
$23.32 / month, 10240 MB Space, 50.0 GB transfer
Cyber Host Pro average Uptime 99.692%
Based on 2233 days of uptime monitoring of 1 web sites hosted with Cyber Host Pro
Click here for complete reliability report
Currently suing cyberhostpro
posted on May 24, 2011 by AndyUser email:
Web site: http://changeco.com
Used the services of Cyber Host Pro for: 1 year - 3 years
Date when last hosted by Cyber Host Pro (as of May 24, 2011): Less than 3 months ago
Cyber Host Pro Web Hosting Plan used: windows reseller 2008
Customer support rating: 1
Webhost Technical quality rating: 1
Cyber Host Pro Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
This business is simply appalling. I signed up with them over a year ago, and from day 1 I had problems with their windows 2008 reseller product. Before I get negative let me tell you what I like. I like the full range of techy functionality that is provided. The core problem is that the reseller product is just not operable. The control panel can only be relied upon to fail. I gave up with the idea of using it for reselling with it about 2 weeks after signing up. I realised that the control panel was just not going to be able to resell anything without having to be on the support site 24 hours a day. It would be commercial suicide unless you had very understanding customers. I was advised by them that a replacement control panel was on the way, so I stuck with them. Anyhow I stuck with them and just used the site for playing with the broad range of techy stuff provided (just for development). Bad decision. I renewed on the strength of the control panel. Anyhow it has now been pointed out that no new cp is to be provided. This was after I had renewed. I made the mistake of buying a couple of domains with them also.
Each day I try to use the cp it fails, which results in raising a ticket, and after a bit I can do what is required. 3 days ago I tried to add 3 domains. Again the cp failed, and the problems have yet to be resolved. I today advised them that I wanted a refund. They immediately disconnected my service so now I have no email and all websites are off the air. They have not even advised how much they have refunded. They are now denying my calls, have removed my account, and access to the support portal leaving me high and dry. They are also a registrar. I have no way of managing the domains that have been added. Today I have no option but to take legal proceedings against them. I have been web hosting for over 10 years and have had some previous bad experiences, but hats off to Cyberhostpro. Without a doubt the worst. Inoperable, unreliable, impossible to resell, and currently denying me the service they are obliged to provide as a registrar.
I promised their director (now the only person who will communicate with me occasionally via email) that I would make it my message to share my experiences to save any other souls having to go through what Cyber Host Pro Ltd have put me through, hence the review. Do yourself a favour. Don’t do it
Webhost can reply to this review here
Fantastic Support
posted on Aug 16, 2007 by James GloverUser email: Hidden
Web site: http://www.jaspsplace.co.uk
Used the services of Cyber Host Pro for: 1 year - 3 years
Date when last hosted by Cyber Host Pro (as of Aug 16, 2007): Current customer
Cyber Host Pro Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
Cyber Host Pro Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I was wary when I first signed up with Cyberhostpro as the cost suggested that the service would suffer. However my fears were soon shown to be ill founded. A slight hitch with the sign-up process (namely be being incapable of following simple instructions) looked as though there would be complications with my order. While I was wondering what to do my phone rang. It was the host. They had noticed the problem and were ringing to sort it out, before I even had to lift a finger. And this was on a Sunday.
With subsequent problems they have always been amazingly quick to respond, even out of hours. Whether by E-mail, phone or online chat any issues have been sorted out within a few minutes. (Which is extreamly useful when you realise that you turned off auto-renew and your domain has expired.)
The company also keeps its customers well informed, and any engineering work or possible disruption receives sufficient notice, and has always been kept to a minimum.
Webhost can reply to this review here
Exellent Service
posted on Jan 12, 2006 by DarrenUser email: Hidden
Web site: Hidden
Used the services of Cyber Host Pro for: 3 months - 1 year
Date when last hosted by Cyber Host Pro (as of Jan 12, 2006): Current customer
Cyber Host Pro Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
Cyber Host Pro Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
Having being one of the first customers to sign up (i signup up before the website was launched) I was supported through the whole migration process for all domains. The services are stable and first class and since moving, i have encountered hardly any issues with the service, and those I have experienced have been resolved immediately, again something I am not used to with my previous suppliers. Fully recommend.
Webhost can reply to this review here
This site is not connected with Cyber Host Pro in any way. The user reviews published here are solely user opinions and they should not be taken as a substitute for your own research, as well as they should not be relied upon for making your decisions or any other purpose.