Reviews of Coast, Inc.
Coast, Inc. : User ReviewsWeb Host Site: http://coastinc.com
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We've been a website hosting company since 1995 and host over 11,000 domains all around the world. It is our goal to provide you with incredible service and live technical support 24 hours a day, 7 days a week, 365 days a year.
Coast, Inc. web hosting plans listed at Best Host Ratings:
- Bronze
$9.95 / month, 50 MB Space, 2.0 GB transfer - Platinum
$19.95 / month, 1000 MB Space, 20.0 GB transfer
Coast, Inc. average Uptime 99.983%
Based on 2233 days of uptime monitoring of 1 web sites hosted with Coast, Inc.
Click here for complete reliability report
The WORST
posted on Apr 25, 2006 by Kenneth UzquianoUser email:
Web site: www.sixthstreetmedia.com
Used the services of Coast, Inc. for: 1 year - 3 years
Date when last hosted by Coast, Inc. (as of Apr 25, 2006): 1 year - 3 years ago
Coast, Inc. Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
Coast, Inc. Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I have never had such problems anywhere on the web as I have had with this "company." After a year with Coast Inc, we decided to leave them due to constant server interruptions, periods of time when our website was offline, and a abysmal lack of features. We wished to retain our name, and after threatening legal action, finally got them to reply to us.
After agreeing to purchase our domain name for a fee, they disappeared once more, and though we sent e-mail upon e-mail, we got no return, We eventually threatened to report them to the Better Business Bearuo, and then they got back to us again, telling us to "go ahead and contact the BBB and we'll resolve it that way." Beyond that, no response.
These people only respond to threats, and seem to me and my business partners like a 2-bit outfit. They are very un-professional, and lack any sense of purpose and their technical support is a joke.
I seriously recommend going anywhere else.
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Don't host through them!!
posted on Jun 05, 2005 by Ray V.User email:
Web site: www.valley-technologies.com
Used the services of Coast, Inc. for: 1 year - 3 years
Date when last hosted by Coast, Inc. (as of Jun 05, 2005): 3 months - 1 year ago
Coast, Inc. Web Hosting Plan used: n/a
Customer support rating: 1
Webhost Technical quality rating: 3
Coast, Inc. Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 2
When I first became a reseller through them, I could contact them 24x7 by phone, by e-mail, by on-line chat, and on-line ticket system. Eventually, they limited the phone service only if site or e-mail is down (understandable), then eliminated it altogether because of abuse. It would have made sense instead to charge for non-emergency phone calls.
Then their on-line chat became overloaded to the point that 75% of the time I coulnd't get to a tech.
Then to submit an "urgent" ticket didn't even get an acknowledgement for over 3 hours.
I did find out that e-mails to sales@coastinc.com did get to one of the "higher ups", but then he didn't respond either, except to say I now had 4 days to move my 70 client sites elsewhere, supposedly due to excessive CPU usage which still has not been shown to me.
Now he has held my data bases for over a week (promised to compress and send them to me on 5/27/05 - on 6/4/05 I still haven't received them).
Does anybody know a good lawyer that deals with this kind of data blackmail?
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