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Stay Away From Bluehost
posted on Aug 07, 2009 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of Blue Host for: Hidden
Date when last hosted by Blue Host (as of Aug 07, 2009): Hidden
Blue Host Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
Blue Host Web hosting services Cost/Value rating: 5
Web hosting provider Overall rating: 1
Bluehost is horrible. They censor content based on their religious morals. They are anti-gay, anti-free speech, and anti-constitution. Read about it here:
http://news.lavenderliberal.com/2009/07/17/bluehost-vs-the-lesbians/
I have used their services for a little less than a year. Here is my experience.
1) Hard drive status was always red and always 90-100% full. When it was full I could not upload or add any content and it took several days for techs to resolve.
2) Server load was always red and always at 15-75% or higher. My site does very little traffic and their were numerous times where it would just timeout.
3) Various problems with archiving and backups. Archives fail at around 300MB (timeout?). Backups would fail and report timeout. Attempted to back my files up for 3 days so I could move to another host, and ended up having to manually backup and download everything. Had less than 10GB of data and support claimed it was too much data for their backups or archiving to handle.
4) Support is horrible. Majority of responses are canned and not even related to my problem. They will always blame you for anything wrong that happens. My site was hacked and files were modified by a bot. They claimed it was my problem and most likely due to stored passwords when I don't even store my passwords. If you login through Bluehost.com, your password is sent through the URL in plaintext. Guaranteed numerous passwords are harvested and accounts hacked that way.
5) They host the forum bluehostforums.com, which claims to have no affiliation with or employees of Bluehost. However, they are using their branding and domain registration info is Bluehost. Any posts made about problems with Bluehost by Bluehost users are deleted and the members are banned permanently. They do not want Bluehost to have any negative light whatsoever, even if it's true.
6) They claim unlimited hosting and unlimited bandwidth, however they limit at 50,000 files and numerous people report their accounts being deleted for using too much space.
