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Reviews of Blue Host

Blue Host : User Reviews
Web Host Site: http://www.bluehost.com/
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BlueHost has been providing hosting solutions to thousands of business and personal web sites since 1996. Our internet hosting package helps businesses and individuals get high-powered service at a fraction of the cost. BlueHost specializes in customer satisfaction. Call us with your questions toll free! (888) 401-HOST (888) 401-4678

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Average Rating of Blue Host


Overall rating

8.94/10

Customer support

7.90/10

Technical quality/Reliability

7.35/10

Cost/Value

8.50/10


Based on 61 user reviews and votes

Blue Host average Uptime 99.863%

View Details Based on 1534 days of uptime monitoring of 2 web sites hosted with Blue Host
Click here for complete reliability report

[ Reviews 1 - 10 ]  [ Reviews 11 - 20 ]   [ Reviews 21 - 21 ] 

Excellent Uptime & Support!

posted on Dec 11, 2007 by Anthony

User email: Hidden

Web site: Hidden

Used the services of Blue Host for: over 3 years

Date when last hosted by Blue Host (as of Dec 11, 2007): Over 3 years ago

Blue Host Web Hosting Plan used: Hidden

Customer support rating: 10

Webhost Technical quality rating: 10

Blue Host Web hosting services Cost/Value rating: 10

Web hosting provider Overall rating: 10

I have been with Bluehost for a little over 3 years now. I am constantly working on my websites and relying heavily on the email service. So far they have proved to be very reliable overall. When you call technical support you get through very quickly any time of the day.


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User Comments(0)

BlueHost Problems

posted on Dec 08, 2007 by Clyde Franklin

User email:

Web site: www.alienchaos.com

Used the services of Blue Host for: 1 year - 3 years

Date when last hosted by Blue Host (as of Dec 08, 2007): 1 year - 3 years ago

Blue Host Web Hosting Plan used: N/A

Customer support rating: 1

Webhost Technical quality rating: 1

Blue Host Web hosting services Cost/Value rating: 2

Web hosting provider Overall rating: 1

I have been with Bluehost for close to two years.

Technical support is terrible.

I have had problems with not being able to run programs due to "cpu exceeds limits" error. Programs such as WordPress and Coppermine which they list on their website caused the "cpu exceeds limit" errors.

I couldn\'t send emails from forum software for over a month. I kept getting exim errors in the control panel. For a month (every day) I battled with technical support on the issue before it was resolved. Without email notifications my forum was useless.

Bluehost is great for down times as well. I would see periods of up to 6 hours where my sites would be down.

Bluehost promises a lot of flash but delivers very, very little.

Bluehost is a "smoke and mirrors" hosting company.

The only good thing I can say about Bluehost my contract is now up and I can move on to a decent hosting company.

If you are wise do not use Bluehost.


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User Comments(0)

Good stuff

posted on Aug 01, 2007 by Patrick

User email:

Web site: www.glancyhypnosis.com

Used the services of Blue Host for: 3 months - 1 year

Date when last hosted by Blue Host (as of Aug 01, 2007): Current customer

Blue Host Web Hosting Plan used: Hidden

Customer support rating: 10

Webhost Technical quality rating: 10

Blue Host Web hosting services Cost/Value rating: 10

Web hosting provider Overall rating: 10

Blue host has one product offering and it takes care of everything I need. I was with Ipowerweb for around 3 years with off-and-on problems. Switched to bluehost and it's been perfect.


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Consistently excellent

posted on Jul 28, 2007 by John Draper

User email: Hidden

Web site: cobourginternet.com

Used the services of Blue Host for: 1 year - 3 years

Date when last hosted by Blue Host (as of Jul 28, 2007): Current customer

Blue Host Web Hosting Plan used: Hidden

Customer support rating: 10

Webhost Technical quality rating: 10

Blue Host Web hosting services Cost/Value rating: 10

Web hosting provider Overall rating: 10

The uptime is the single most important thing and they have only a few seconds here and there when they cannot be accessed. First class. Phone support 7/24 is good. I like features like Fantastico, unlimited add-on domains, PHP suppport and MySQL. The forum often has answers too. Their C-Panel is enhanced to be the best I've seen.
I have 14 accounts there and they'll get more unless they drop the ball - but no sign of it yet.


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User Comments(1)

Almost perfect...

posted on Jan 23, 2007 by Randy O

User email: Hidden

Web site: Hidden

Used the services of Blue Host for: 1 month - 3 months

Date when last hosted by Blue Host (as of Jan 23, 2007): Current customer

Blue Host Web Hosting Plan used: Hidden

Customer support rating: 8

Webhost Technical quality rating: 1

Blue Host Web hosting services Cost/Value rating: 4

Web hosting provider Overall rating: 4

I thought I had discovered hosting heaven... All features that I wanted were there, and they have 24/7 phone support that is very professional. Unfortunately, reliability is a major concern for me, and in the 33 days I've had hosting with them, I've lost emails SIX different occasions. Sometimes my aliases disappeared, a few times my email accounts' permissions were messed up, and the most recent times, the accounts were actually gone and had to be restored from backups, meaning I lost data on both occasions. This time, nearly my entire domain was deleted!
Phone support is very professional, knowledgeable, and friendly, but it just can't make up for always wondering if my incoming email is bouncing. I'm looking for a new host now, and I'm VERY sad to forced to do so. I gave them chance after chance, though, and enough is enough.


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Great value and many features.

posted on Dec 02, 2006 by DC Brouse

User email: Hidden

Web site: n/a

Used the services of Blue Host for: 1 year - 3 years

Date when last hosted by Blue Host (as of Dec 02, 2006): Current customer

Blue Host Web Hosting Plan used: Hidden

Customer support rating: 9

Webhost Technical quality rating: 9

Blue Host Web hosting services Cost/Value rating: 10

Web hosting provider Overall rating: 10

I have 4 accounts with Bluehost. They provide low-cost and high-value hosting that will likely be perfect for anyone who does not require VPS or a dedicated server. Bluehost provides one plan that is in a shared server environment. In the 2 years that I have used their hosting I have had a few times the site was down or functioning incorrectly. Tech support is always friendly and helpful. Sometimes I have had to wait for 10 minutes to talk with tech support but often less than 2 minutes. Again, tech support is always friendly - I haven't had anyone who has treated me as if I don't know anything. Emails have always been returned within 1 day. Server settings are sometimes changed without customers being notified, causing web applications to "break," but Bluehost has always been prompt in helping get the site running again. Overall I feel that I get much more than the $7.95/mo that I pay for hosting.


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User Comments(0)

Great service

posted on Nov 30, 2006 by JK Alliston

User email: n/a

Web site: n/a

Used the services of Blue Host for: N/A

Date when last hosted by Blue Host (as of Nov 30, 2006): N/A

Blue Host Web Hosting Plan used: n/a

Customer support rating: 10

Webhost Technical quality rating: 10

Blue Host Web hosting services Cost/Value rating: 10

Web hosting provider Overall rating: 10

I have been shopping for a host several months ago and went with Bluehost. So far no I have no complaints. Excellent uptime, features and support.

Recommended.


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User Comments(0)

The best hosting

posted on Sep 11, 2006 by Marisa

User email: Hidden

Web site: http://www.mydandelionpatch.com

Used the services of Blue Host for: 3 months - 1 year

Date when last hosted by Blue Host (as of Sep 11, 2006): Current customer

Blue Host Web Hosting Plan used: Hidden

Customer support rating: 10

Webhost Technical quality rating: 10

Blue Host Web hosting services Cost/Value rating: 10

Web hosting provider Overall rating: 10

The plan is very generous, the price is more than reasonable. Most important, customer service/tech support is superb. The phone menu system is simple and gets you to a live human with just a few selections.

Blue Host should be the model for all hosting companies. They're that good.


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User Comments(1)

Cheap, Good bang for buck

posted on Sep 02, 2006 by Nathan Haug

User email: Hidden

Web site: www.giulianisoccer.com

Used the services of Blue Host for: 3 months - 1 year

Date when last hosted by Blue Host (as of Sep 02, 2006): Current customer

Blue Host Web Hosting Plan used: Hidden

Customer support rating: 9

Webhost Technical quality rating: 7

Blue Host Web hosting services Cost/Value rating: 8

Web hosting provider Overall rating: 9

This site is a great deal. Good uptime and the ability to host multiple sites with one account. They were at 3 when I signed up, but now you can host 6 websites on one account! That a deal that I haven't seen elsewhere, making this an excellent choice for freelancers or people who support several clients.

The reason for the low technical score is they do not offer a feature on which I highly depend. They do not support external database access. That means that you MUST use phpMyAdmin or the pgSQL equivalent to access your databases. You cannot access them from a desktop application or directly from development boxes.

I contacted tech support about options for getting access. They were responsive but not very helpful. The only option they give is they'll 'whitelist' your IP for the entire shared server. If you don't have a static IP then you have to contact them again everytime your IP changes. Please! That's no substitute for being able to specify IP's yourself when you need to wait 24hrs to keep working everytime your IP changes.


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User Comments(0)

Great Host!

posted on Aug 11, 2006 by Nev Farrell

User email: Hidden

Web site: Hidden

Used the services of Blue Host for: 3 months - 1 year

Date when last hosted by Blue Host (as of Aug 11, 2006): Current customer

Blue Host Web Hosting Plan used: Hidden

Customer support rating: 9

Webhost Technical quality rating: 10

Blue Host Web hosting services Cost/Value rating: 9

Web hosting provider Overall rating: 10

I would definetley go back to them....great host...NO CATCH!!!!


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