We have been using it for 3 years and one day site is not accessible. We call support then they said server is down. OK it can be happen. How long of down time can you accept?
Maybe an hour? It happened a 36 hours ago and it is still down. I called number of times. The only I heard is "Sorry we are working on it" which is a script to be told to say. what kind of problem can let them abandon client's the most interests? Beware of their horriable support and if you need reliable service. Avoid 1 and 1.