1&1 is a terrible, terrible web host. I chose them becuase I saw many ads for them in various pc magazines and it looked like a great value! I was Wrong! Now I barely have my site up, thanks to the piece of &*#&* web editor. 1&1 Says they give you features but everytime you turn your back they are tyring to sell you more stuff. Many things like the Live Chat are a joke. The live chat is included for business, but if you want to use it for commercial use, which is why you wanted it in the first place. You will have to pay $10/Month Extra! That doubles the price of the hosting! The Stock images are a joke, I'm not putting a *&*&*&# Copyright notice for images for a business. This is how 1&1 Works, they put out ads where the competition isn't, they rely on first time web hosters since they can't get repeat customers.