Yes, 1 and 1 Internet is the worst hosting company on the web. As an investigative reporter, I have garnered a ton of information about them and their horrendous business practices. In fact, they are once again being investigated by the Better Business Bureau, and now the Pennsylvania Attorney General's office as well as many news and consumer organizations.

My experience is just the same as most of yours, and additionally, they sold one of my paid domain names and then charged me for it! They not only breached their own contract, but have shown gross negligence in correcting the problems. The media is closely following the lawsuit filed against them, and I know of at least two, other class action lawsuits being prepared. Since they won't do the right thing and conduct business ethically, the courts will make sure they right their wrongs where it counts...in the pocket.