Don't use them for Moodle if you value your time or money. I tried for a 5 hour period to get help with the backup of a course. A bunch of ducks and gatekeepers with no interest in helping and no knowledge of the application made my life miserable. It was a server 500 error and the explainations I got ranged all over the place. I was told that supervisors were too busy to talk with me and that I could not talk directly to the technical staff that they agreed I needed to fix the problem. By the way I've been waiting for six hours for them to provide me a backup of my four courses because they thing that I as the administrator of the site should not have that ability. Two weeks ago I could do it. But then they don't know the difference between an SQL system backup and a Moodle course backup. And they didn't want to learn.